Statue of Molag Bal missing base!

Ulvar · April 2014

So I got my wonderful Imperial Collectors edition today, with all its wonders of books and statue. However as I removed the small figure from the box, I noticed something horrid. It was missing its base. The part he stands on. I looked everywhere in the box, but found nothing. So I am stuck with a figure who can't stand on its own. Anyone else have the same problem?

NeoErs · April 2014

Did you check the under side of the plastic he was housed in thats where mine was But my staute wont fit the base anyway so not impressed

deadcow92ub17_ESO · April 2014

Yes! I am missing my base to my statue as well and was highly disappointed. I checked every inch of my packaging and thought I was crazy. In the unboxing videos out on the net it clearly shows a base for the statue. I also read some people didn't even get their codes!
For as limited as these boxed sets are you'd think the people who hand packaged this would have followed a simple checklist.
I don't know what I should do here...
I don't even want to deal with GameStop (lousy customer service in the past) because they didn't even box it the box shipped straight from Zenimax/Bethesda with its own seal and then sat in a warehouse then shipped to me for launch. If they tell me to ship the whole game back I don't want pay shipping nor miss out on my time in game waiting. It's really redundant to ship a whole collectors box back for missing one important piece to the physical elements. Yet I paid for this...

dannymcgr81b14_ESO · April 2014

Mine was located on the underside of the lining directly under where the discs were.

xhunter · April 2014

You might get an eventual canned response from a ZOS admin/moderator here, so I'll save them the trouble. Contact customerservice@gamingheads.com and hope they eventually response.