Lord Warden Helm bug

OakShadow1 · August 2018

Hello !! I completed veteran Imperial City Prison today and I got a weird helmet! We were going for No Death achievement but we ended up wiping at Lord Warden after which we killed him and this helmet dropped. Someone else got a medium one with same trait and quality (white). Anyone else got a rare collectible as this? I am above 700CP so getting a lv 50 item is out of ordinary.

OakShadow1 · August 2018

Sparr0w · August 2018

Lol wut

EDIT: Nope can't say I ever have, got the odd green intricate but never a white lv50

ZOS_JessicaFolsom · August 2018

Thanks, @OakShadow1! We're aware of this issue and will be pushing a fix in a future incremental patch.

iALEXi · August 2018

Yeah, I also just ran it and completed it and our whole group also has white helmets lvl 50. Confirmed.

Amilla_Silverline · August 2018

We just had this too. Kind of good to know it wasn't just us, on the other hand we went out tonight just to farm that helm. Sounds like other bosses are affected in different ways so hope someone has bug reported the lot of this and will be fixed soon (I crashed out). As for our round 2 of helm farm, maybe after it has been fixed would be better.

Varana · August 2018

Same here.

casparian · August 2018

For what it's worth, helmet drops are bugged on the other Imperial City dungeon, too -- Molag Kena's helm/et/guise currently doesn't drop at all.

RANKK7 · August 2018

LOL another thing they broke

here the post about molag kena, in WGT no drop
https://forums.elderscrollsonline.com/en/discussion/430527/molag-kena-monster-set-helmet-dont-drop-from-white-gold-tower-veteran-mode#latest

how they managed to screw up the drops in those places is a big mystery, as much as the way they control the quality of the game before going LIVE, another mystery.

Vixenator · August 2018

I didnt realize there were 2 threads running on this bug. I commented on the other one:

https://forums.elderscrollsonline.com/en/discussion/431220/vicp-lord-warden-helmet-drop-bug#latest

I posted my screen confirming this bug.I really hope its fixed. For me it wasnt "just a pledge" I had run many normal modes and did my homework on vet hm strat again and again. I didnt want to go in there for fear of other ppl throwing fits if I made a mistake as a first timer . Needless to say I felt experienced enough to go ahead and run my first Imperial Prison Vet Hm and did just great. I went in here to gather this helm for my tank. Getting this unusable white level 50 drop after all my prep and resistance to even go in there..and then I get this helm..its really frustrating. Please fix it soon and patching the white ones people have would be great.

rabb1t_ESO · August 2018

ZOS_JessicaFolsom wrote: »

... and will be pushing a fix in a future incremental patch.

Talked about this issue in another thread. I still have my hat locked in inventory. Is there any chance CSRs can bounce it up to lv 50 cp 160 purple? Or should we just go ahead and delete the bugged item? I've been looking for a heavy one forever.

Adenoma · August 2018

I feel like white helms will be all the rage. Collect now.

Varana · August 2018

Customer support told me to post here as well, so here it is:

While the bug was fixed, I still have the buggy helm in my inventory. I would very much prefer to get the actual item that was supposed to drop there instead of a thing that I cannot use.

Thanks.