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Can't register copy from Game Stop
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dolphan159b14_ESOSoul ShrivenI am having the same issue. I entered the imperial edition preorder code and it worked just fine, however the relase "cd key" gives me "invalid code" when I try to enter it. I purchased the digital download version. Also my account used to say explorers pack but doesn't have that flag anymore.Edited by dolphan159b14_ESO on April 4, 2014 2:33AM0 -
ZOS_TristanK✭✭✭✭✭
✭Hi, all. In order to investigate this issue, please PM me the digital game code that you received from GameStop. Be sure to Private Message me, and not post your code publicly in this thread. If you have already submitted a ticket to our Support Team, please send along your ticket reference number in the PM.
Thank you for your patience, folks!
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Zirq✭✭PM'd you! Thanks for looking into this. It already looks like my husband's physical Amazon order isn't shipping on time, I'd hate for the Game Stop digital version to not activate efficiently too.Edited by Zirq on April 4, 2014 2:52AM0
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Imryll✭✭✭✭✭We received a call from Game Stop this afternoon saying that our physical Imperial Editions would be coming in tomorrow night. Was there a delay in shipping copies to the retailers?0 -
Another question I have for those with this issue, were able to get your explorer pack if you had gotten the imperial edition? I've still yet to receive anything that is "special" aside from the 1g mount.0 -
Distrobomb✭✭✭I only got the standard and received the monkey so far. I was hoping to register my game today so I could go ahead and upgrade to the imperial but doesn't look like that's going to happen right now.I survived the great ESO launch disaster 2014
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Zirq✭✭No Explorer's Pack here yet. I was assuming I'd get it when I was able to activate my GameStop digital key. Unless there's a 3rd key we just haven't gotten yet.
GameStop. 0 -
ZOS_TristanK✭✭✭✭✭
✭If you folks are missing either your Imperial Edition items, or your Explorer Pack items, our Support Team will be able to help you out: help.elderscrollsonline.comEdited by ZOS_TristanK on April 4, 2014 4:16AM0 -
Distrobomb✭✭✭It's working now, at least for me. I'm currently at the subscription page now.Edited by Distrobomb on April 4, 2014 4:26AMI survived the great ESO launch disaster 20140
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Zirq✭✭Yup, I'm at the sub page myself now. The Gamestop app changed my gamecode, and the new one worked. I also have a key for Explorer's Pack (haven't entered it yet). However, now my billing address is wrong -.-0
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Same here, it's working for me as well, plus I got the explorer's pack number. Seems they were waiting on their end to give us the right stuff at gamestop0
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Valethar✭✭✭✭I had the same problem with my pre-order codes from Amazon. I was sent two codes, neither one worked, and ZOS couldn't figure out why.Resistance is not futile! Say no to the Greed Collective™. Boycott Crown Crates.0 -
Zirq✭✭Billing address fixed (apparently my billing address + Firefox don't get along. Someone else in the forums figured this out earlier...)
Explorer's Pack entered!
DONE AND IT WORKS! gah
Next up, waiting for Amazon's physical edition.
Thanks for looking into this for the last few hours!0 -
ZOS_TristanK✭✭✭✭✭
✭Thanks for your replies and for providing us with this information, everyone. If you have yet to redeem your GameStop game code successfully, do you mind going to your GameStop account, and seeing if the code has changed? If there is a different code there then the one you saw before midnight, please try to enter that one. Let us know if this doesn't work for you!0 -
swsjrSoul ShrivenConfirming that I had to obtain a new code via gamestops app. I was able to register it. This post helped. Even though it wasn't ideal I appreciate an Admin getting on top of it.0
