Maintenance for the week of May 6:
• [COMPLETE] PC/Mac: NA and EU megaservers for patch maintenance – May 6, 4:00AM EDT (8:00 UTC) - 9:00AM EDT (13:00 UTC)
· Xbox: NA and EU megaservers for maintenance – May 8, 6:00AM EDT (10:00 UTC) - 9:00AM EDT (13:00 UTC)
• PlayStation®: NA and EU megaservers for maintenance – May 8, 6:00AM EDT (10:00 UTC) - 9:00AM EDT (13:00 UTC)
The connection issues for the North American megaservers have been resolved at this time. If you continue to experience difficulties at login, please restart your client. Thank you for your patience!
When will the network issues be fixed? (Lag)
Hi,
Evere since the previous update on the xbox NA severs I have been receiving very high lag times. After doing a traceroute on from what i can tell is the correct IP the results I get:
Network path is routed from Australia to Tokyo and then to North America. (TraceRoute on 198.20.200.26)
72.52.56.200 (Akamai NA) 140ms
72.52.56.207 (Akamai NA) 141ms
93.191.173.29 (Akamai Europe) 381ms
From what i can tell akami is the main issue pushing traffic to its europe servers. This could be due to the high traffic loads from the pvp events but during Oceanic prime times seems doubtful, and the servers cannot handle current volumes if thats the case.
If there is a representative that can look at this as I raised a support ticket but was eventually told to just post on the forum hoping the development team will find this and provide support. Odd way to get support but lets hope.
Edited by WolfRedeemed on August 6, 2018 11:02PM