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HELP!! IMPROVED ITEMS STILL PURPLE, SOME MISSING, AND GOLD MATS GONE!!

Girl_Number8
Girl_Number8
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I upgraded 4 pieces of 160cp spinners impen to legendary quality, 2 gloves and 2 sashes, after which when I went to give them to my friend the gloves were still purple and the sash was missing and all my wax mats were gone. Please Zos help me on this issue~

Anyone else get hoodwinked while upgrading~ :/

I am a master crafter, this was not on my end, every upgrading I do is 100% chance without fail. I have every point into crafting that you can put in, I am max cp player on multi platforms, it is on Summerset's end~ aka Zos bug fun updates~

This is the most costly bug I have been hit with. If you are a master crafter and this happened to you, please post so Zos is aware of it and fixes it~

Happened on Xbox NA server~ Max Mats were used~ Everything upgraded to legendary fine on the craftion station but when I went into the inventory, the gloves were still epic and 1 sash was gone with the gold mats~
Edited by Girl_Number8 on August 5, 2018 1:57PM
  • Girl_Number8
    Girl_Number8
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    I just cannot understand why Zos would not fix such a bug and help their players, my fingers are crossed~
  • Forztr
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    Did you have points in Tannin Expertise on the toon that did the upgrade?

    Because if you didn't then it takes 42 gold mats to upgrade at 100% chance which could explain why you have no gold mats left and missing gear,
  • boombazookajd
    boombazookajd
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    submit a ticket in game
    Drathus Delenu- Dunmer magDk: Shehai Shatterer, Mageslayer, Stormproof, Peak Scaler, Clockwork Confounder, Orderly, Master Wizard, Cloudrest Hero, Undaunted, Dragonstar Arena Champion
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    Zaakazha-Redguard stamblade: Boethia's Scythe, Clockwork Confounder, Maelstrom Arena Champion, Dragonstar Arena Champion

    Scrubs:
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    Agronak gro'Mashul- Orc DK Tank
    Valerya Hawkcroft- Breton healer
    Zaaka- Imperial stamDK/crafter

    _________________
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  • phaneub17_ESO
    phaneub17_ESO
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    If its not 100% chance when you upgraded, failure results in the item's destruction AND any mats used are gone. To say the Sash is gone and your mats too, you probably didn't hit 100% and it failed upgrading.
  • Girl_Number8
    Girl_Number8
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    Forztr wrote: »
    Did you have points in Tannin Expertise on the toon that did the upgrade?

    Because if you didn't then it takes 42 gold mats to upgrade at 100% chance which could explain why you have no gold mats left and missing gear,

    I am a master crafter this is the most screwed up bug to date~
  • Girl_Number8
    Girl_Number8
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    If its not 100% chance when you upgraded, failure results in the item's destruction AND any mats used are gone. To say the Sash is gone and your mats too, you probably didn't hit 100% and it failed upgrading.

    It wasn't a failure~!! I am a master crafter I do this all the time~ The game screwed me out of my mats and a waist just went missing with my mats~
  • Lamiai
    Lamiai
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    R.I.P patch 1.5 ~ Never Forget.
  • Girl_Number8
    Girl_Number8
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    submit a ticket in game
    submit a ticket in game
    I did over 5 of them~ I swear Summerset is the most buggy dlc yet~ smh
  • Girl_Number8
    Girl_Number8
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    Lamiai wrote: »

    I did contact them and I sent the missing item get help in game as well~ This is definitely not a bug you want to encounter~
  • starkerealm
    starkerealm
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    I just cannot understand why Zos would not fix such a bug and help their players, my fingers are crossed~

    Never heard of this happening before.
  • Lamiai
    Lamiai
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    Good then they will get back to you, no need to spam more cases as this usually doesn't help and does not make things get seen too faster.

    Doesn't sound like a bug to be honest, sounds like you didn't have 100% chance and clicked and they deconstructed as intended. I know you have said you are a master crafter and well done but mistakes still happen even if you're a master at anything.

    Either way CS should get back to you soon ( remember its a Sunday right now ) and figure it out, best of luck.
    R.I.P patch 1.5 ~ Never Forget.
  • Salvas_Aren
    Salvas_Aren
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    Did you ditch or update one of your crafting addons? Some addons use max quality changers, maybe this preset was gone and you destroyed your items?
  • Samadhi
    Samadhi
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    ... 2 gloves and 2 sashes, after which when I went to give them to my friend the gloves were still purple and the sash was missing and all my wax mats were gone. ...

    Were both sashes gone, or was one gone -- if one, was the remaining sash legendary?
    Did you improve the sashes first or the gloves?
    "If you want others to be happy, practice compassion. If you want to be happy, practice compassion." -- the 14th Dalai Lama
    Wisdom is doing Now that which benefits you later.
  • Girl_Number8
    Girl_Number8
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    Lamiai wrote: »
    Good then they will get back to you, no need to spam more cases as this usually doesn't help and does not make things get seen too faster.

    Doesn't sound like a bug to be honest, sounds like you didn't have 100% chance and clicked and they deconstructed as intended. I know you have said you are a master crafter and well done but mistakes still happen even if you're a master at anything.

    Either way CS should get back to you soon ( remember its a Sunday right now ) and figure it out, best of luck.

    I did have a 100% chance~ I triple checked I am not a sloppy crafter~
  • Girl_Number8
    Girl_Number8
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    Did you ditch or update one of your crafting addons? Some addons use max quality changers, maybe this preset was gone and you destroyed your items?

    No, it was on xb console, there are no add-ons. Definitely a bug~
  • Lamiai
    Lamiai
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    Maybe an addon then seeing as you are incapable of making any form of mistake!

    Hope CS sort it for you though! They should be able figure it out anyway
    Edited by Lamiai on August 5, 2018 1:27PM
    R.I.P patch 1.5 ~ Never Forget.
  • Girl_Number8
    Girl_Number8
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    Samadhi wrote: »
    ... 2 gloves and 2 sashes, after which when I went to give them to my friend the gloves were still purple and the sash was missing and all my wax mats were gone. ...

    Were both sashes gone, or was one gone -- if one, was the remaining sash legendary?
    Did you improve the sashes first or the gloves?

    1 sash remained in legendary quality, the other was missing and the gloves remained both in epic quality. While upgrading everything went to legendary 100%, it was all gold. Once, I went to inventory to give the items, one sash was missing and the gloves were now epic~I did the gloves first then the sashes~
  • Lunerdog
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    There was a bug way back shortly after release, I think it was when you'd changed the amount of improvement mats to max amount but it didn't register with the server before you hit 'craft'.

    It was fixed, but I wonder if something like it may have been introduced with recent changes to the amounts of mats being set max automatically.

    Did you change amounts down and then back up before crafting or did you just leave them at max ?
  • Girl_Number8
    Girl_Number8
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    Lamiai wrote: »
    Maybe an addon then seeing as you are incapable of making any form of mistake!

    Hope CS sort it for you though! They should be able figure it out anyway

    Why post~cx? It is on Xbox, no add-ons okie~ An I don't make mistakes as a crafter, especially after 2 years of it and when it is someone's PvP set~ smh
  • Samadhi
    Samadhi
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    Samadhi wrote: »
    ... 2 gloves and 2 sashes, after which when I went to give them to my friend the gloves were still purple and the sash was missing and all my wax mats were gone. ...

    Were both sashes gone, or was one gone -- if one, was the remaining sash legendary?
    Did you improve the sashes first or the gloves?

    1 sash remained in legendary quality, the other was missing and the gloves remained both in epic quality. While upgrading everything went to legendary 100%, it was all gold. Once, I went to inventory to give the items, one sash was missing and the gloves were now epic~I did the gloves first then the sashes~

    Well, if gloves were first and ended up without improvement, really no idea

    there is an existing glitch (on PC at least) where having enough materials to improve one item, but not enough to improve the next, will show 100% upgrade chance despite it not being so

    if you had, for instance, 7 upgrade mats and had done the Sashes first it could have been feasible that the first one upgraded, the second one failed due to not having 4 upgrade pieces then the gloves did not improve due to 0 upgrade mats -- all while showing 100% due to the success of the first piece

    but that does not appear to be the case in your instance, as you did the gloves first rather than the sashes

    good luck with customer service tho, they should have access to a log of what happened, how many mats were consumed, how many pieces were destroyed and so forth
    "If you want others to be happy, practice compassion. If you want to be happy, practice compassion." -- the 14th Dalai Lama
    Wisdom is doing Now that which benefits you later.
  • Girl_Number8
    Girl_Number8
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    Lunerdog wrote: »
    There was a bug way back shortly after release, I think it was when you'd changed the amount of improvement mats to max amount but it didn't register with the server before you hit 'craft'.

    It was fixed, but I wonder if something like it may have been introduced with recent changes to the amounts of mats being set max automatically.

    Did you change amounts down and then back up before crafting or did you just leave them at max ?

    I used the max amount of mats, keeping it at 100% for upgrading so there will be no chance of failure, so I always leave it at max mats~ I know it is a bug and it really ruined a nice night for bgs for my client~
  • Girl_Number8
    Girl_Number8
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    Samadhi wrote: »
    Samadhi wrote: »
    ... 2 gloves and 2 sashes, after which when I went to give them to my friend the gloves were still purple and the sash was missing and all my wax mats were gone. ...

    Were both sashes gone, or was one gone -- if one, was the remaining sash legendary?
    Did you improve the sashes first or the gloves?

    1 sash remained in legendary quality, the other was missing and the gloves remained both in epic quality. While upgrading everything went to legendary 100%, it was all gold. Once, I went to inventory to give the items, one sash was missing and the gloves were now epic~I did the gloves first then the sashes~

    Well, if gloves were first and ended up without improvement, really no idea

    there is an existing glitch (on PC at least) where having enough materials to improve one item, but not enough to improve the next, will show 100% upgrade chance despite it not being so

    if you had, for instance, 7 upgrade mats and had done the Sashes first it could have been feasible that the first one upgraded, the second one failed due to not having 4 upgrade pieces then the gloves did not improve due to 0 upgrade mats -- all while showing 100% due to the success of the first piece

    but that does not appear to be the case in your instance, as you did the gloves first rather than the sashes

    good luck with customer service tho, they should have access to a log of what happened, how many mats were consumed, how many pieces were destroyed and so forth

    It was set at max mats 100% chance, I always do this when upgrading pieces. It showed everything completed as gold. Only when I went into the inventory did the issue show. It was definitely not a failure~ it is a bug~
  • Girl_Number8
    Girl_Number8
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    Hopefully, we will get an official answer on here from Zos, or at least make them aware of this~
    Edited by Girl_Number8 on August 5, 2018 1:45PM
  • Samadhi
    Samadhi
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    Samadhi wrote: »
    Samadhi wrote: »
    ... 2 gloves and 2 sashes, after which when I went to give them to my friend the gloves were still purple and the sash was missing and all my wax mats were gone. ...

    Were both sashes gone, or was one gone -- if one, was the remaining sash legendary?
    Did you improve the sashes first or the gloves?

    1 sash remained in legendary quality, the other was missing and the gloves remained both in epic quality. While upgrading everything went to legendary 100%, it was all gold. Once, I went to inventory to give the items, one sash was missing and the gloves were now epic~I did the gloves first then the sashes~

    Well, if gloves were first and ended up without improvement, really no idea

    there is an existing glitch (on PC at least) where having enough materials to improve one item, but not enough to improve the next, will show 100% upgrade chance despite it not being so

    if you had, for instance, 7 upgrade mats and had done the Sashes first it could have been feasible that the first one upgraded, the second one failed due to not having 4 upgrade pieces then the gloves did not improve due to 0 upgrade mats -- all while showing 100% due to the success of the first piece

    but that does not appear to be the case in your instance, as you did the gloves first rather than the sashes

    good luck with customer service tho, they should have access to a log of what happened, how many mats were consumed, how many pieces were destroyed and so forth

    It was set at max mats 100% chance, I always do this when upgrading pieces. It showed everything completed as gold. Only when I went into the inventory did the issue show. It was definitely not a failure~ it is a bug~

    Well, either way it is Sunday so no one will be able to get to your ticket today
    but when they do they should have a log of what happened and how many materials were consumed and be able to compensate you appropriately
    "If you want others to be happy, practice compassion. If you want to be happy, practice compassion." -- the 14th Dalai Lama
    Wisdom is doing Now that which benefits you later.
  • Girl_Number8
    Girl_Number8
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    Samadhi wrote: »
    Samadhi wrote: »
    Samadhi wrote: »
    ... 2 gloves and 2 sashes, after which when I went to give them to my friend the gloves were still purple and the sash was missing and all my wax mats were gone. ...

    Were both sashes gone, or was one gone -- if one, was the remaining sash legendary?
    Did you improve the sashes first or the gloves?

    1 sash remained in legendary quality, the other was missing and the gloves remained both in epic quality. While upgrading everything went to legendary 100%, it was all gold. Once, I went to inventory to give the items, one sash was missing and the gloves were now epic~I did the gloves first then the sashes~

    Well, if gloves were first and ended up without improvement, really no idea

    there is an existing glitch (on PC at least) where having enough materials to improve one item, but not enough to improve the next, will show 100% upgrade chance despite it not being so

    if you had, for instance, 7 upgrade mats and had done the Sashes first it could have been feasible that the first one upgraded, the second one failed due to not having 4 upgrade pieces then the gloves did not improve due to 0 upgrade mats -- all while showing 100% due to the success of the first piece

    but that does not appear to be the case in your instance, as you did the gloves first rather than the sashes

    good luck with customer service tho, they should have access to a log of what happened, how many mats were consumed, how many pieces were destroyed and so forth

    It was set at max mats 100% chance, I always do this when upgrading pieces. It showed everything completed as gold. Only when I went into the inventory did the issue show. It was definitely not a failure~ it is a bug~

    Well, either way it is Sunday so no one will be able to get to your ticket today
    but when they do they should have a log of what happened and how many materials were consumed and be able to compensate you appropriately

    They most certainly should but this is a bug that needs to be fixed. Ever since the last patch things on Xbox have exceedingly declined~

    The more attention brought to these bugs the quicker they can deal with it~
    Edited by Girl_Number8 on August 5, 2018 1:54PM
  • Smasherx74
    Smasherx74
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    Likely something happen on your end, ZoS can check to see if there was a bug but in these sort of cases most of the time it's a human error. Just keep harassing them and eventually someone will look into it, just don't waist their time.
    Master Debater
  • Valrien
    Valrien
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    Why do you keep doing this? "~"

    It kinda just makes your posts in this thread slightly more annoying to read :P
    Valrien Dravic -- Level 50 Dunmeri Sorcerer (EP)
    Garahel Dravic -- Level 50 Bosmeri Nightblade (EP)
    Tamriel Unlimited was a mistake. One Tamriel was a bigger mistake
  • Kelces
    Kelces
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    I can say with absolute certainty, that there is something weird going on with crafting in general, because some days ago I had gathered Iron Ore with a character of mine that had Rubedite level skill.

    No Addons whatsoever, because all of them got outdated once again and therefore deactivated. This implies something more than simply "something on your end..." It's the skill trees in general it seems.
    Edited by Kelces on August 5, 2018 2:36PM
    You reveal yourself best in how you play.

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  • Malmai
    Malmai
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    Reinstal windows its not ZOS fault there is no bugs...
  • YamiKuruku
    YamiKuruku
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    Kelces wrote: »
    I can say with absolute certainty, that there is something weird going on with crafting in general, because some days ago I had gathered Iron Ore with a character of mine that had Rubedite level skill.

    No Addons whatsoever, because all of them got outdated once again and therefore deactivated. This implies something more than simply "something on your end..." It's the skill trees in general it seems.

    well that can happen when someone opened the node before you (without taking it) who had a different level/crafting passive
    atleast that thing is not new and i encountered it already years ago idk
    -{ PC EU }-
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