hello, this is customer representative blabla, and our dedication to filling your wallets and bank accounts is of the utmost importance to us here at the rest of the world. I understand you are having problems with your download speeds and in game connection at times. First, I would ask you disable all firewalls and open the ports blah to blah on your router. If the problem persists I recommend you contact your service provider for more information on what the issue might be.

/sarcasm off
yes ESO....your service provider is crap, I have 18 mmos on this pc and none of them have patching issues except yours. by using a simple scientific approach called trial and error I have come to the conclusion that the issue is on your end lol