static_recharge wrote: »
sekekama21554 wrote: »Please read before you make your judgement.
So, I was running a dungeon earlier today for a pledge. We we're doing fine. We came up to a boss, and we died a few times. Ok. this person proceeds to call me names. I leave the dungeon, and he continues to whisper me, calling me names, and telling me other stuff. I put him on ignore. 5 mins later, not sure if it was him or not, someone whispers me again, and I would call it harassment.
What did I do? I didn't dodge roll fast enough out of stuff because I'm a healer, and my stamina is low, and I use Magicka pots, (ok I could have switched to stam potion) So I was getting killed. I know the mechanic, but with all the factors added in, (tank not facing away, people clumped up, its hard to tell when to dodge roll, or who the boss is targeting.)
I just want to play the game, and have fun. Not get harassed by people who have nothing better to do then belittle other people for a Game. I know wiping can be frustrating, but there are 3 other people who factor into the situation for the wiping.
sekekama21554 wrote: »Why do people get 'joy' out of this. It takes effort to get ignored. then log onto another account to harass someone. its sick.
static_recharge wrote: »
This is not an occurance in every pug and this type of individual is rare. It should not impact your overall game experience.
Hit ignore. Why is this such a huge deal? People get so upset over the most trivial things. Why do you let your a random woman/man on the internet get you that riled up that the game is not fun anymore and you have to go to a website to write about it and have your super important feelings validated?
Ignore other people. Thicken your skin. Come to the realisation your feelings arent actually as important to other people as you feel they should be. Just use the ignore option. This person and what they are saying to you is irrelevant.
That probably explains why this often happens. People do not report it and accepts it as normal.DaveMoeDee wrote: »Once they hop on a second account, definitely report. The OP didn't immediately chose to escalate. He just ignored the guy. But the guy wouldn't let it go. At that point, report the dude.
sekekama21554 wrote: »Why do people get 'joy' out of this. It takes effort to get ignored. then log onto another account to harass someone. its sick.
sekekama21554 wrote: »Please read before you make your judgement.
So, I was running a dungeon earlier today for a pledge. We we're doing fine. We came up to a boss, and we died a few times. Ok. this person proceeds to call me names. I leave the dungeon, and he continues to whisper me, calling me names, and telling me other stuff. I put him on ignore. 5 mins later, not sure if it was him or not, someone whispers me again, and I would call it harassment.
What did I do? I didn't dodge roll fast enough out of stuff because I'm a healer, and my stamina is low, and I use Magicka pots, (ok I could have switched to stam potion) So I was getting killed. I know the mechanic, but with all the factors added in, (tank not facing away, people clumped up, its hard to tell when to dodge roll, or who the boss is targeting.)
I just want to play the game, and have fun. Not get harassed by people who have nothing better to do then belittle other people for a Game. I know wiping can be frustrating, but there are 3 other people who factor into the situation for the wiping.
My ignore list is longer then my friends list
sekekama21554 wrote: »Please read before you make your judgement.
So, I was running a dungeon earlier today for a pledge. We we're doing fine. We came up to a boss, and we died a few times. Ok. this person proceeds to call me names. I leave the dungeon, and he continues to whisper me, calling me names, and telling me other stuff. I put him on ignore. 5 mins later, not sure if it was him or not, someone whispers me again, and I would call it harassment.
What did I do? I didn't dodge roll fast enough out of stuff because I'm a healer, and my stamina is low, and I use Magicka pots, (ok I could have switched to stam potion) So I was getting killed. I know the mechanic, but with all the factors added in, (tank not facing away, people clumped up, its hard to tell when to dodge roll, or who the boss is targeting.)
I just want to play the game, and have fun. Not get harassed by people who have nothing better to do then belittle other people for a Game. I know wiping can be frustrating, but there are 3 other people who factor into the situation for the wiping.
Report and ignore.
The ignore part comes from the start and does not require use of the ignore list.
Players who are annoying like that, they do it to try to make themselves feel like they are a better player when in reality they are just an average joe with a pathetic life.
They generally stop harassing if they do not get a response. If you do respond they know they are getting under your skin and they get their jollies from it.
jaschacasadiob16_ESO wrote: »
For the herrassment part, you do this:
- Take a screenshot (or pic with your mobile) of what they are telling you.
- Write down their Online ID.
- Report that person in-game for herrassment. You need to provide the Online ID and a very short description of what happened. Don't worry here if you don't have space. Just use few selected words like hateful herrassment.
- You will get an automatic email with a Reference ID. Keep it safe.
- Reply to that email. This will officially open a Customer Care ticket which they must reply to in 4 days. In this email you can tell all the details that you want. Make sure to report platform, as well as the time. Attach all the screenshots that you have taken.
- Log into the official forum and send a private message to a moderator. Avoid Gina, she's overwhelmed. Just check the other sections and send a message to one or more of them. Provide them a short description of what happened and tell them the Reference ID of your ticket. Do not open a thread in the forum publishing pictures or telling Online IDs as thats wrong.
You can check the status of your ticket here: https://help.elderscrollsonline.com/app/account/overview, in the My Support section.
It is not escalating. It's providing the information through multiple channels as this important info could get lost. As a matter of fact, when you report something in-game, all you get is an automated email. What you want is human beings watching into the issue.lordrichter wrote: »I don't know if they still send out automated emails when reports are made, but the "Reference ID" should be provided by the in-game report, once it is submitted. The ticket can be found at the URL above, even if they do not send an email.
Also, the last step about logging into the forum... the forum mods are not customer support, so this step isn't really needed. This is an "escalation" step that I would hold off on until there is no response to the ticket for several days.
jaschacasadiob16_ESO wrote: »It is not escalating. It's providing the information through multiple channels as this important info could get lost. As a matter of fact, when you report something in-game, all you get is an automated email. What you want is human beings watching into the issue.lordrichter wrote: »I don't know if they still send out automated emails when reports are made, but the "Reference ID" should be provided by the in-game report, once it is submitted. The ticket can be found at the URL above, even if they do not send an email.
Also, the last step about logging into the forum... the forum mods are not customer support, so this step isn't really needed. This is an "escalation" step that I would hold off on until there is no response to the ticket for several days.
And well, I am sure ZOS prefer you to contact community managers and customer care rather than having you tweeting screenshots with proper tags such as #hate, #lgbt, #bullying, #bethesda, ...
jaschacasadiob16_ESO wrote: »sekekama21554 wrote: »Please read before you make your judgement.
So, I was running a dungeon earlier today for a pledge. We we're doing fine. We came up to a boss, and we died a few times. Ok. this person proceeds to call me names. I leave the dungeon, and he continues to whisper me, calling me names, and telling me other stuff. I put him on ignore. 5 mins later, not sure if it was him or not, someone whispers me again, and I would call it harassment.
What did I do? I didn't dodge roll fast enough out of stuff because I'm a healer, and my stamina is low, and I use Magicka pots, (ok I could have switched to stam potion) So I was getting killed. I know the mechanic, but with all the factors added in, (tank not facing away, people clumped up, its hard to tell when to dodge roll, or who the boss is targeting.)
I just want to play the game, and have fun. Not get harassed by people who have nothing better to do then belittle other people for a Game. I know wiping can be frustrating, but there are 3 other people who factor into the situation for the wiping.
For the herrassment part, you do this:
- Take a screenshot (or pic with your mobile) of what they are telling you.
- Write down their Online ID.
- Report that person in-game for herrassment. You need to provide the Online ID and a very short description of what happened. Don't worry here if you don't have space. Just use few selected words like hateful herrassment.
- You will get an automatic email with a Reference ID. Keep it safe.
- Reply to that email. This will officially open a Customer Care ticket which they must reply to in 4 days. In this email you can tell all the details that you want. Make sure to report platform, as well as the time. Attach all the screenshots that you have taken.
- Log into the official forum and send a private message to a moderator. Avoid Gina, she's overwhelmed. Just check the other sections and send a message to one or more of them. Provide them a short description of what happened and tell them the Reference ID of your ticket. Do not open a thread in the forum publishing pictures or telling Online IDs as thats wrong.
You can check the status of your ticket here: https://help.elderscrollsonline.com/app/account/overview, in the My Support section.
For the stamina problem:
- Consider using primastic glyphs. You are a healer, not a pet sorc. You don't need 60K magicka. That extra stamina and health helps a lot.
- Have tristat potions (Buglass, Columbine, Mountain Flower).
- Have a shield ready (Harness Magicka)
- Always have at least an HoT in place, such as Extender Ritual. Even if you are CCd, you are still healing everyone, you included.