Hello, i finally have time once again to play ESO , and time goes so fast, so it was like 3 years ago since last time I played it... And ofc i dont really remember my pw or ESO USER ID for sure so i went to the support page and thought i would solve it there. So first I came to
account recovery but it becomes an endless loop to the same page when i click on
this form (its a link). So the page is account recovery with the options chosen issue type
Forgot User ID/Password and further down there is 2 options with links, the one that corresponds to my issue is "If you are unable to complete the process above, or need assistance recovering your account, please submit your information using
this form so our support team can assist you further. Clicking there brings just the same page for me endlessly.
And here comes the
main issue I also tried recovering just the password or UserID info, and when i type in my First Name and Last Name + email which i know are right since i have checked old emails confirming my whole name which were sent to the same email i use today. But it cant find me like I don't exist so I cant continue, im vanished so now im clueless how to continue sadly... I have old emails with purchases of the game even old tickets that in some way can confirm me. At least my old forum login worked so i can cry here for help
If im gone with the wind maybe my account got stolen and someone changed name and e-mail? Im not so sure about it though.
I have been waiting for so long to play this game again, and now I really need som professional dev or similar to help me further. I'm atm Downloading the game while reading this for some hours so havent been able to verify if I can login to the game.
If my description of the issue is hard to comprehend i might add screenshots from the support page to show where I'm stuck. I was just thinking with the little information I can provide, the code for activating my account/game or the old ticket numbers from the support while getting help years ago would help the support today track and see what happend with my account during this sleep for 3 years.