Lost mailbox

Z3vra · June 2018

Good morning! I've lost my domain and lost my email. How can i change my email because i have no access to my mailbox and will have no too

Thanks

ZOS_Bill · June 2018

@Z3vra

If you no longer have access to your email account, please use the Account Recovery form to submit a request for assistance.

Z3vra · June 2018

Already, 2 times, no result

Z3vra · June 2018

I cannot track my tickets because i dont have access to support login, because i dont have access to my email. Are you joking?

ZOS_Bill · June 2018

@Z3vra

You can start a ticket through the Account Recovery form in order to change the email address if you no longer have access. If you are having issues with the account recovery form you can try the following:

Check your browser's ad-blocker and set it to allow requests from help.elderscrollsonline.com (add it to the whitelist)
Use a different browser

Z3vra · June 2018

I've got email from support team at 23 june. I hope they will do what needed. Thanks a lot