Maintenance for the week of February 23:
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· [COMPLETE] EU megaservers for maintenance – February 23, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
· [COMPLETE] ESO Store and Account System for maintenance – February 23, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
· [COMPLETE] NA megaservers for maintenance – February 23, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
· [COMPLETE] EU megaservers for maintenance – February 23, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
· [COMPLETE] ESO Store and Account System for maintenance – February 23, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
Thank you to Benjamin in Customer Service!
He refunded my missing gold and added a little something extra...
"Greetings,
Thank you for contacting The Elder Scrolls Online Team.
We located the culprit that had your 25,000 gold in the Thieve's Den. After some arm twisting and other more persuasive methods we were able to recover the gold.
Since you are currently in game on Shahzi we placed the 25,000 gold on Faukgra Gra Lighash. Their new balance is 25,500 gold.
*If you are pleased with the service we have provided in this ticket today, make sure to fill out the customer satisfaction survey you will be receiving shortly. We would love to hear your feedback!*
Thank you for your continued interest and support!"
I'm annoyed that I had missing gold issues twice in one week, but the reply was entertaining.
"Greetings,
Thank you for contacting The Elder Scrolls Online Team.
We located the culprit that had your 25,000 gold in the Thieve's Den. After some arm twisting and other more persuasive methods we were able to recover the gold.
Since you are currently in game on Shahzi we placed the 25,000 gold on Faukgra Gra Lighash. Their new balance is 25,500 gold.
*If you are pleased with the service we have provided in this ticket today, make sure to fill out the customer satisfaction survey you will be receiving shortly. We would love to hear your feedback!*
Thank you for your continued interest and support!"
I'm annoyed that I had missing gold issues twice in one week, but the reply was entertaining.
21
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Tandor✭✭✭✭✭
✭✭✭✭✭Well done to Benjamin, and well done to the OP for bothering to report satisfaction with Customer Support when it's far more in vogue only to report the bad experiences accompanied by the usual nonsense about how ZOS are only interested if it relates to real money rather than ingame stuff.4 -
WhiteCoatSyndrome✭✭✭✭✭
✭✭✭✭✭Glad to hear you got the help you needed OP!
#proud2BAStarObsessedLoony
PAWS (Positively Against Wrip-off Stuff) - Say No to Crown Crates!
A useful explanation for how RNG works
How to turn off the sustainability features (screen dimming, fps cap) on PC0 -
Shadow-Fighter✭✭✭✭✭
✭What happened to the thief, Benjamin?
Buff thiefNatch Potes is like a box of chocolates - you never know what you're gonna get0 -
Chicharron✭✭✭✭✭
✭CooksWithoutARecipe wrote: »He refunded my missing gold and added a little something extra...
"Greetings,
Thank you for contacting The Elder Scrolls Online Team.
We located the culprit that had your 25,000 gold in the Thieve's Den. After some arm twisting and other more persuasive methods we were able to recover the gold.
Since you are currently in game on Shahzi we placed the 25,000 gold on Faukgra Gra Lighash. Their new balance is 25,500 gold.
*If you are pleased with the service we have provided in this ticket today, make sure to fill out the customer satisfaction survey you will be receiving shortly. We would love to hear your feedback!*
Thank you for your continued interest and support!"
I'm annoyed that I had missing gold issues twice in one week, but the reply was entertaining.
I'm happy for you, I lost 500k, submit a ticket and ZOS give a *uck.
Where is my Benjamin?
? 0 -
Chicharron wrote: »CooksWithoutARecipe wrote: »He refunded my missing gold and added a little something extra...
"Greetings,
Thank you for contacting The Elder Scrolls Online Team.
We located the culprit that had your 25,000 gold in the Thieve's Den. After some arm twisting and other more persuasive methods we were able to recover the gold.
Since you are currently in game on Shahzi we placed the 25,000 gold on Faukgra Gra Lighash. Their new balance is 25,500 gold.
*If you are pleased with the service we have provided in this ticket today, make sure to fill out the customer satisfaction survey you will be receiving shortly. We would love to hear your feedback!*
Thank you for your continued interest and support!"
I'm annoyed that I had missing gold issues twice in one week, but the reply was entertaining.
I'm happy for you, I lost 500k, submit a ticket and ZOS give a *uck.
Where is my Benjamin? ?
It took a little going back and forth. The first reply is always an auto-reply that does nothing. Also, it has taken up to 3 days for me to even get that for various reports I've submitted. Then you send a reply to the useless auto email and wait some more.0 -
jokeaccount✭✭✭Shadow-Fighter wrote: »What happened to the thief, Benjamin?
Buff thief
thought this said butt thief for a sec and got worried0 -
Chicharron✭✭✭✭✭
✭CooksWithoutARecipe wrote: »Chicharron wrote: »CooksWithoutARecipe wrote: »He refunded my missing gold and added a little something extra...
"Greetings,
Thank you for contacting The Elder Scrolls Online Team.
We located the culprit that had your 25,000 gold in the Thieve's Den. After some arm twisting and other more persuasive methods we were able to recover the gold.
Since you are currently in game on Shahzi we placed the 25,000 gold on Faukgra Gra Lighash. Their new balance is 25,500 gold.
*If you are pleased with the service we have provided in this ticket today, make sure to fill out the customer satisfaction survey you will be receiving shortly. We would love to hear your feedback!*
Thank you for your continued interest and support!"
I'm annoyed that I had missing gold issues twice in one week, but the reply was entertaining.
I'm happy for you, I lost 500k, submit a ticket and ZOS give a *uck.
Where is my Benjamin? ?
It took a little going back and forth. The first reply is always an auto-reply that does nothing. Also, it has taken up to 3 days for me to even get that for various reports I've submitted. Then you send a reply to the useless auto email and wait some more.
I know, although I do not really care much, 3 years playing with only 2 characters and practically the same gear.
I do not have a house or buy anything.
Gold is not a problem.0
