Thank you to Benjamin in Customer Service!

CooksWithoutARecipe

He refunded my missing gold and added a little something extra...

"Greetings,

Thank you for contacting The Elder Scrolls Online Team.

We located the culprit that had your 25,000 gold in the Thieve's Den. After some arm twisting and other more persuasive methods we were able to recover the gold.
Since you are currently in game on Shahzi we placed the 25,000 gold on Faukgra Gra Lighash. Their new balance is 25,500 gold.

*If you are pleased with the service we have provided in this ticket today, make sure to fill out the customer satisfaction survey you will be receiving shortly. We would love to hear your feedback!*

Thank you for your continued interest and support!"

I'm annoyed that I had missing gold issues twice in one week, but the reply was entertaining.

Ragebull

Lol +respect for Ben, I enjoy a little imagination with my customer service xD

Tandor

Well done to Benjamin, and well done to the OP for bothering to report satisfaction with Customer Support when it's far more in vogue only to report the bad experiences accompanied by the usual nonsense about how ZOS are only interested if it relates to real money rather than ingame stuff.

OutLaw_Nynx

That thief is lucky that Ben woke up on the right side of the bed today.

Radinyn

Benjamin for the new director!

WhiteCoatSyndrome

Glad to hear you got the help you needed OP!

Shadow-Fighter

What happened to the thief, Benjamin?

Buff thief

Skua

I hope you filled out the survey. A lot of times comments from those get back to people.

Chicharron

CooksWithoutARecipe wrote: »

He refunded my missing gold and added a little something extra...

"Greetings,

Thank you for contacting The Elder Scrolls Online Team.

We located the culprit that had your 25,000 gold in the Thieve's Den. After some arm twisting and other more persuasive methods we were able to recover the gold.
Since you are currently in game on Shahzi we placed the 25,000 gold on Faukgra Gra Lighash. Their new balance is 25,500 gold.

*If you are pleased with the service we have provided in this ticket today, make sure to fill out the customer satisfaction survey you will be receiving shortly. We would love to hear your feedback!*

Thank you for your continued interest and support!"

I'm annoyed that I had missing gold issues twice in one week, but the reply was entertaining.

I'm happy for you, I lost 500k, submit a ticket and ZOS give a *uck.

Where is my Benjamin? ?

NuclearSqworms

All about the Benjamins.

CooksWithoutARecipe

Chicharron wrote: »

CooksWithoutARecipe wrote: »

He refunded my missing gold and added a little something extra...

"Greetings,

Thank you for contacting The Elder Scrolls Online Team.

We located the culprit that had your 25,000 gold in the Thieve's Den. After some arm twisting and other more persuasive methods we were able to recover the gold.
Since you are currently in game on Shahzi we placed the 25,000 gold on Faukgra Gra Lighash. Their new balance is 25,500 gold.

*If you are pleased with the service we have provided in this ticket today, make sure to fill out the customer satisfaction survey you will be receiving shortly. We would love to hear your feedback!*

Thank you for your continued interest and support!"

I'm annoyed that I had missing gold issues twice in one week, but the reply was entertaining.

I'm happy for you, I lost 500k, submit a ticket and ZOS give a *uck.

Where is my Benjamin? ?

It took a little going back and forth. The first reply is always an auto-reply that does nothing. Also, it has taken up to 3 days for me to even get that for various reports I've submitted. Then you send a reply to the useless auto email and wait some more.

Tasear

Definitely worth his Benjamins. This guy should be promoted.

jokeaccount

Shadow-Fighter wrote: »

What happened to the thief, Benjamin?

Buff thief

thought this said butt thief for a sec and got worried

Chicharron

CooksWithoutARecipe wrote: »

Chicharron wrote: »

CooksWithoutARecipe wrote: »

He refunded my missing gold and added a little something extra...

"Greetings,

Thank you for contacting The Elder Scrolls Online Team.

We located the culprit that had your 25,000 gold in the Thieve's Den. After some arm twisting and other more persuasive methods we were able to recover the gold.
Since you are currently in game on Shahzi we placed the 25,000 gold on Faukgra Gra Lighash. Their new balance is 25,500 gold.

*If you are pleased with the service we have provided in this ticket today, make sure to fill out the customer satisfaction survey you will be receiving shortly. We would love to hear your feedback!*

Thank you for your continued interest and support!"

I'm annoyed that I had missing gold issues twice in one week, but the reply was entertaining.

I'm happy for you, I lost 500k, submit a ticket and ZOS give a *uck.

Where is my Benjamin? ?

It took a little going back and forth. The first reply is always an auto-reply that does nothing. Also, it has taken up to 3 days for me to even get that for various reports I've submitted. Then you send a reply to the useless auto email and wait some more.

I know, although I do not really care much, 3 years playing with only 2 characters and practically the same gear.

I do not have a house or buy anything.

Gold is not a problem.