Open Windows Firewall by swiping in from the right edge of the screen, tapping Search (or if you're using a mouse, pointing to the upper-right corner of the screen, moving the mouse pointer down, and then clicking Search), entering firewall in the search box, and then tapping or clicking Windows Firewall.
Tap or click Turn Windows Firewall on or off . Administrator permission required You might be asked for an admin password or to confirm your choice.
Do one of the following:
Tap or click Turn on Windows Firewall under each type of network that you want to help protect, and then tap or click OK.
Tap or click Turn off Windows Firewall (not recommended) under each network type that you want to stop trying to protect, and then tap or click OK.
yup they are all turned off reinstalled the game and still nothing pressed play and it greys out like its loading but nothing comes up i have had this problem since the beta