Shgon_Dunstan wrote: »

redshirt_49 wrote: »

PS : If your nerdrage does boil over from not being able to play for a few hours (THE HORROR) and you decide to ragequit please remember to be so nice to give someone else your stuff. Kthxbai.

... Dude, it's the weekend. Those "few hours" you laugh at people "nerdraging" over are some of the only hours in a week that many players have to spend any real length of time playing this game.

You were baited, don't be baited.

CrimsonSpiral wrote: »

actually... you can play eso without steam without needing to unlink or installing the game again with another launcher, i'm just playing right now


lul

ahhh thats a negative on that one.

CrimsonSpiral wrote: »

actually... you can play eso without steam without needing to unlink or installing the game again with another launcher, i'm just playing right now


lul

If your account is linked to Steam you literally can't.

I thought I could by completely bypass Steam from here
C:\Program Files (x86)\Steam\steamapps\common\Zenimax Online\The Elder Scrolls Online\game\client

No dice.

Can't log in, Xbox EU. Stuck on the charactersl request screen.

Scottconno11y wrote: »

Can't log in, Xbox EU. Stuck on the charactersl request screen.

See, here's the deal. Unless Steam magically exists on Xbox or somehow people use their Steam accounts to play Xbox ESO... Then it's quite much looks like as if it wasn't an issue purely affecting Steam users.

VexingArcanist wrote: »

idwilson wrote: »

Getting tedious to pay to play and be unable to play, given that this seems to strike when I am not in work....

Having paid to play, and given that I buy crowns too, would it be so bad to unlink my Steam?

Given how frequently this has got in the way (I must be unlucky), I cannot imagine buying any more crowns and can imagine drifting away.

Completely in the same boat, I have spent a crapload of money on this game in the short time I have been playing and issues like this being a WEEKLY almost DAILY occurance, along with other issues in the game, do nothing short of send me looking for other game options and to save my damn money and stop paying to play a game I am not allowed to play.

Agree. 100%.

Same issue here. PC / NA, Steam user. Hope I don't miss the daily reward.

Itacira wrote: »

So, what happens if someone misses the daily reward because of this, hm ?

Nothing more than what you've said already: the daily reward will have been missed.

6ft2amazon wrote: »

I'm not sure where you get your theory from, but it's bs. Customers are much more appeased by knowing their being listened to than by silence. Have you ever been in the customer service industry? SMH

Actually, yes. Tech support. And I can count the customers I had to tell I can't help them right away and were grateful about it on one hand. The other 4 thousand threatened to lodge complaints with the company (and never did). I might be exaggerating a bit, but you get the idea.

Also, internet folks are RELENTLESS in their verbal abuse. While you may not agree with them staying silent on the matter, I certainly do understand their reasoning behind it.

The number of voices who are willing to engage in civil discourse versus the number of voices just wanting to vent their rage is very overwhelmingly skewed towards the latter.

worir5 wrote: »

Yeah I'm missing out on my daily reward so I better get some compensation, I also missed out on the only time I could play during the weekend

You are entitled to nothing.
If you want compensation, use a service and bargain a contract which allows for compensations to be demanded, and if demands not met, taken to court.

Read the terms carefully. Corporate lawyers cost a lot. Think about it, it's been written very carefully in a way that "technical difficulties" are coded in to happen and all you get is puppy eyes and a shrug. Unfortunately basically everything can be considered a technical difficulty... and because no lives were in danger, it's a very slim chance to sue for anything basically.

So yeah. Go and play something else.

SpydersSorrow wrote: »

I think you are missing the point here. I do not give two hoots about what they are doing at E3. They may all be drunk by now and having a great time. I do however care about the current issues and that the support team which is in place and looking at the problem are silent. (No a red banner that never update is not enough). Communication in any problem situation is key. And missing here.

The support team is under no obligation to respond to you, they are doing their jobs right now and since the problem seems to be localized to only the Steam client, I imagine it very well could not even be an issue that they can fix. That means they have to contact Valve, communicate with their team and try to find the problem and fix it.

I don't know what else to tell you except I'm sorry that you are angry and have an issue with the current situation, it sucks, but there is nothing we can do about it except wait patiently for the problem to be resolved. The moderation team usually do a great job, but this is a unique situation where they cannot respond as quickly as they'd like to, for a variety of perfectly valid reasons.

redshirt_49 wrote: »

The number of voices who are willing to engage in civil discourse versus the number of voices just wanting to vent their rage is very overwhelmingly skewed towards the latter.

You are so wrong, bro. There is no blind customer's rage without blind product support. ¯\_(ツ)_/¯

whisperity wrote: »

worir5 wrote: »

Yeah I'm missing out on my daily reward so I better get some compensation, I also missed out on the only time I could play during the weekend

You are entitled to nothing.
If you want compensation, use a service and bargain a contract which allows for compensations to be demanded, and if demands not met, taken to court.

Hmm... We may not be legally entitled to compensation, but I think a small compensatory gift would be a nice PR move.

Fugue wrote: »

@Wintergreen Is it steam on Mac? Then eso64 should be located here, I think. WIndows here, so I'm not sure if that last folder would be the game or game_mac... but it should get you close!

~/Library/Application Support/Steam/SteamApps/common/Zenimax Online/The Elder Scrolls Online/game/client

Thank you, @Fugue - yes, it is steam on Mac and all I'm seeing is: