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• PlayStation®: NA and EU megaservers for patch maintenance – September 16, 6:00AM EDT (10:00 UTC) - 12:00PM EDT (16:00 UTC)

I can't log in

  • kringled_1
    kringled_1
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    I've been in with no issues earlier today, now seeing this issue on my Steam account. Second non-Steam account can login just fine.
  • ahrimar
    ahrimar
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    ME TOO
  • Lieblingsjunge
    Lieblingsjunge
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    Not only Steam-users.... >.>
    Ignorance is the greatest weapon of tyranny.
    PC - EU.
    Lieblingsjunge(AD) - Racechanged Argonian :< | AR 50 - No double AP or Bleakers involved |
    Sits-On-Cacti(DC) - Problem?
    Fail-With-Tail(AD) - Healing Springs-spammer :<
    Tiny Liebs(EP) - Very Tiny. Also heals.
    Lieblingsmädchen(DC) - Magplar is love.
    The Dominàtrix(AD) - Chains, whip, whip, whip.
    Fluffy Furball Kitten(DC) - Kittycat, meow.
    Your Face(EP) - People make bad jokes about my name =(
    Liebs-With-Trees(AD) - Male argo with a big tail :>

    Officer/Sandwitch of Zerg Squad
    My title: The Maneater, Destroyer of Maneuvers, Bane of Potatoes, she who devours them, The Black Hole, the humorless, first of her name.
  • Hippie4927
    Hippie4927
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    Normally, when I have problems logging in through Steam, I use the ESO64.exe and get in fine. Today I can't get in either way.
    PC/NA/EP ✌️
  • LadyMoria
    LadyMoria
    Soul Shriven
    LOGIN ERROR

    Connection to server timed out. Please try again later.

    PC NA Steam
  • tambo.01b16_ESO
    tambo.01b16_ESO
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    How many times have we seen this?

    Steam.jpg
    Edited by tambo.01b16_ESO on June 9, 2018 7:26PM
  • Casterial
    Casterial
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    Theres this banner at the top of the forums that already confirms this for steam users. Please read the red shiny banner before spamming forums.
    Daggerfall Covenant:Casterial Stamplar || Casterial DK || Availed NB || Castyrial Sorc || Spooky Casterial Necro
    The Order of Magnus
    Filthy Faction Hoppers

    Combat Is Clunky | Cyordiil Fixes

    Member since: August 2013
    Kill Counter Developer
    For the Daggerfall Covenant
    The Last Chillrend Empress
    Animation Cancelling
  • Lieblingsjunge
    Lieblingsjunge
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    Casterial wrote: »
    Theres this banner at the top of the forums that already confirms this for steam users. Please read the red shiny banner before spamming forums.

    If you weren't so narrow-sighted, you would see that this post was made 2 hours ago. So that issue has been there longer than the banner afaik :-)

    And it's not only Steam by now it seems. It also affects me and I never use steam ^^
    Ignorance is the greatest weapon of tyranny.
    PC - EU.
    Lieblingsjunge(AD) - Racechanged Argonian :< | AR 50 - No double AP or Bleakers involved |
    Sits-On-Cacti(DC) - Problem?
    Fail-With-Tail(AD) - Healing Springs-spammer :<
    Tiny Liebs(EP) - Very Tiny. Also heals.
    Lieblingsmädchen(DC) - Magplar is love.
    The Dominàtrix(AD) - Chains, whip, whip, whip.
    Fluffy Furball Kitten(DC) - Kittycat, meow.
    Your Face(EP) - People make bad jokes about my name =(
    Liebs-With-Trees(AD) - Male argo with a big tail :>

    Officer/Sandwitch of Zerg Squad
    My title: The Maneater, Destroyer of Maneuvers, Bane of Potatoes, she who devours them, The Black Hole, the humorless, first of her name.
  • Túrin_Vidsmidr
    Túrin_Vidsmidr
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    Launch the game directly with the
    D:\Program Files\Steam\steamapps\common\Zenimax Online\The Elder Scrolls Online\game\client\eso64.exe
    The best techniques are passed on by the survivors.
  • themaddaedra
    themaddaedra
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    Casterial wrote: »
    Theres this banner at the top of the forums that already confirms this for steam users. Please read the red shiny banner before spamming forums.

    That banner wasn't there 5 minutes ago.
    PC|EU
  • whisperity
    whisperity
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    How many times have we seen this?

    Steam.jpg

    I think this is the third time since the release of Summerset, although at one time it only affected PC-EU.

    One would think that programmers are qualified enough to realise that if something isn't working for the upteenth time, then a different system should be implemented, or the current integration one thrown away.
    Casterial wrote: »
    Theres this banner at the top of the forums that already confirms this for steam users. Please read the red shiny banner before spamming forums.

    Actually, it doesn't. People are trying to log in outside Steam, or on account that never touched Steam in the first place, and they are also having problems.
    Edited by whisperity on June 9, 2018 7:30PM
  • Hippie4927
    Hippie4927
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    Launch the game directly with the
    D:\Program Files\Steam\steamapps\common\Zenimax Online\The Elder Scrolls Online\game\client\eso64.exe

    I guess you don't read other posts. Many of us have tried that and still can't get in. I almost always start the game with eso64.exe but today it won't work.
    PC/NA/EP ✌️
  • Jaraal
    Jaraal
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    Still unable to login to PC/NA or PTS.

    Launcher says I need to contact help.elderscrollsonline.com. Somehow, I'm not thinking that that will be a faster option.


    Casterial wrote: »
    Theres this banner at the top of the forums that already confirms this for steam users. Please read the red shiny banner before spamming forums.

    But how else are we supposed to get the pretty stars under our names? Can you buy me some stars in the crown store? I will pay you gold for them!


    Edited by Jaraal on June 9, 2018 7:34PM
  • merevie
    merevie
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    Can't log in NA Steam user. Also can't log in using the client icon as I used to be able to every time this happened. Going hunting for eso64.exe... We do need another way as this occurs often.
  • Lieblingsjunge
    Lieblingsjunge
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    Launch the game directly with the
    D:\Program Files\Steam\steamapps\common\Zenimax Online\The Elder Scrolls Online\game\client\eso64.exe

    This doesn't work for me :-) It used to, but not on this unable-to-login-issue.
    Ignorance is the greatest weapon of tyranny.
    PC - EU.
    Lieblingsjunge(AD) - Racechanged Argonian :< | AR 50 - No double AP or Bleakers involved |
    Sits-On-Cacti(DC) - Problem?
    Fail-With-Tail(AD) - Healing Springs-spammer :<
    Tiny Liebs(EP) - Very Tiny. Also heals.
    Lieblingsmädchen(DC) - Magplar is love.
    The Dominàtrix(AD) - Chains, whip, whip, whip.
    Fluffy Furball Kitten(DC) - Kittycat, meow.
    Your Face(EP) - People make bad jokes about my name =(
    Liebs-With-Trees(AD) - Male argo with a big tail :>

    Officer/Sandwitch of Zerg Squad
    My title: The Maneater, Destroyer of Maneuvers, Bane of Potatoes, she who devours them, The Black Hole, the humorless, first of her name.
  • Weper
    Weper
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    Well, i'm not a Steam user (actually i have a steam account linked, but i play with the non-steam version) and i can't login.
    I tried to login with my second account (this account has no linked steam account) and it worked.
    So i'm still waiting for the login with my main account.
    Edited by Weper on June 9, 2018 7:32PM
  • cynaes
    cynaes
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    Best thing is, with the new login reward system, you might lose out on one day of login rewards. Since login problems happen more or less regularly, combined with some real life days where you can't make it, you might end up not getting the final reward.

    Are there any contingency plans for that? @ZOS_GinaBruno (not saying it's gonna happen in June, but looking a few months back, this definitely would have happened to me, when there were login problems for 3-4 evenings and I was "out of office" for another 2-3 days.
  • whisperity
    whisperity
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    cynaes wrote: »
    Best thing is, with the new login reward system, you might lose out on one day of login rewards. Since login problems happen more or less regularly, combined with some real life days where you can't make it, you might end up not getting the final reward.

    Same thing that kept on happening with TES:Legends, actually. Especially because they reset the rewards not at midnight GMT, but in some freaky US timezone. I missed the mark for the final card for two months in a row...

    (Then I quite simply gave up.)
  • Nitron_Biohazard
    cynaes wrote: »
    Best thing is, with the new login reward system, you might lose out on one day of login rewards. Since login problems happen more or less regularly, combined with some real life days where you can't make it, you might end up not getting the final reward.

    Are there any contingency plans for that? @ZOS_GinaBruno (not saying it's gonna happen in June, but looking a few months back, this definitely would have happened to me, when there were login problems for 3-4 evenings and I was "out of office" for another 2-3 days.

    That's actually a really good point. I never even thought about that before as a consideration in missing out on my daily rewards and with how often the maintenance ends up going way over time there's a very good possibility of this happening.
  • st_yan
    st_yan
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    I guess they reserved a chance that some users will miss a few days of logging in, so rewards might be individual. ^_^
  • tute
    tute
    Soul Shriven
    Still getting timeout. Sure seems since Summerset that login and load times have not been as good. Previous to this recent issue there were a few days I would randomly get kicked out the game.
  • Jaraal
    Jaraal
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    cynaes wrote: »
    Best thing is, with the new login reward system, you might lose out on one day of login rewards. Since login problems happen more or less regularly, combined with some real life days where you can't make it, you might end up not getting the final reward.

    Brilliant marketing strategy!

    We will tease them with the promise of five free crates at the end of the month, then create "login issues", so that they will be oh so close to getting that shiny new boi to ride! They will be SO disappointed! But wait..... someone can still gift them that beautiful psijic mount they had their heart set on..... for gold! It all makes sense now!



    (Just kidding of course.)





    (Maybe....) :wink:

  • merevie
    merevie
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    D:\Program Files\Steam\steamapps\common\Zenimax Online\The Elder Scrolls Online\game\client\eso64.exe <Is NOT working. Blue circle Requesting login, followed by 'Login Timeout'.
  • Lord_Eomer
    Lord_Eomer
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    Same issue PC NA
  • lothenon_ithilorn
    lothenon_ithilorn
    Soul Shriven
    Logging through eso64.exe then manually entering my credentials used to work ca.30-45 min ago, but not anymore :/
    PC-EU
    @lothenon_ithilorn
    Guildmaster, Wings of Kynareth
      • Lothenon, Altmer Magplar • Caecilia Petreia, Imperial Stamwarden • J'kur-do, Khajit StamDK tank
    "Come to me, Kynareth, for without you, I might not know the mysteries of the world, and so blind and in terror, I might consume and profane the abundance of your beautiful treasures."

  • whisperity
    whisperity
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    The funny thing is that this is definitely not a Steam-specific issue. Login on the account site... quite simply, communication with the account site of ESO is much more sluggish than it used to be. Both with trying Steam and non-Steam account.
  • ithlia
    ithlia
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    I can't get in either. I get Connection to Server timed out. Please try again later.

    I logged in just fine after the Steam update this morning. Played for about 90 minutes, no issues. Logged out as normal and now I can't get back in.

    NA, Steam, PC
  • Dolphis
    Dolphis
    Soul Shriven
    They are saying it's only "affecting some steam users". WRONGO...........It's affecting ALL users. I've never had steam and still can't log in. Nor can anyone in my guild, Steam or not.
  • Patrickaus
    I'm not on Steam and I can't login either. PC NA. The login times out. And I can't login to the EU server either.
    Edited by Patrickaus on June 9, 2018 7:53PM
  • Aki-Ral
    Aki-Ral
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    Been having issues for 20min now....not even using steam. GG.
    EU - PC
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