Maintenance for the week of August 31:
• NA megaservers for maintenance – August 31, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
• EU megaservers for maintenance – August 31, 8:00 UTC (4:00AM EDT) - 16:00 UTC (12:00PM EDT)
• ESO Store and Account System for maintenance – August 31, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
• NA megaservers for maintenance – August 31, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
• EU megaservers for maintenance – August 31, 8:00 UTC (4:00AM EDT) - 16:00 UTC (12:00PM EDT)
• ESO Store and Account System for maintenance – August 31, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
EU Server log-in is down ?
I logged in early afternoon after the maintenance and was ok.
Now the laucher is blocked in " loading " (running eso.exe directly does not solve the problem )
only me ?
DC|EP|AD EU .:. Claymore - all classes DK/Sorc/Nb/templar .: Retired :.
DC NA server with 400 ping - DKs Vraccàs
Philosophy of the poor .: "What you cannot beat ..zerg him " :.
DC NA server with 400 ping - DKs Vraccàs
Philosophy of the poor .: "What you cannot beat ..zerg him " :.
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Masterken✭✭✭@Masterken | EU PC Megaserver |
Cloud Chasers PVE italian Guild -Dro-m'Athra Destroyer / Tick Tock Tormentor / Immortal Redeemer / Gryphon Heart / Unchained
PVP toons:
- Gan-Ken DC Wood Elf Stamblade AR 47
- Necro-Kencer DC Nord StamCro AR 35
- Frosty The Snow Ken DC Nord Stamden AR 400 -
daedalus1975✭✭I'm having the same problem... appeared half an hour ago...
Can't login from the launcher (there isn't PLAY button anymore)1 -
ZOS_GinaBruno✭✭✭✭✭
✭✭✭✭✭Where are you guys located geographically?Gina Bruno
Principal Creator Engagement Manager
Dev Tracker | Service Alerts | ESO Twitter | My Twitter1 -
DahliaNightshade✭✭✭I'm from Italy as well and I get the same issue, the launcher is stuck on "Loading" and there is no Play button; the launcher didn't download anything.1
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italy!
p.s
for me..
-if it could be useful ping to 195.122.154.1 it's ok
- Forum is accessible
- i don't reach https://www.elderscrollsonline.com/en-us/homeEdited by melloni_aleb16_ESO on June 4, 2018 5:01PMDC|EP|AD EU .:. Claymore - all classes DK/Sorc/Nb/templar .: Retired :.
DC NA server with 400 ping - DKs Vraccàs
Philosophy of the poor .: "What you cannot beat ..zerg him " :.0 -
DahliaNightshade✭✭✭I'd like to add that I cannot open the game page elderscrollsonline.com/en-us
The forum seems ok for now0 -
Junkriid✭✭✭Both me and my friend (both from italy) have the same issue. A couple of minutes with the loading message and then "Error 210 - PatchManifestError_DownloadFail" and the "Repair" button instead of "Play".In their tongue, he's dovahkiin.. DRAGONBORN!0 -
rosy_ariete✭✭✭if you have Telecom as internet provider, it seems that the problem is due to it, not EU server.0 -
DahliaNightshade✭✭✭I am on Telecom as well, but my connection seems fine, exception made for the game website and the launcher not updating.0
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Aleris✭✭✭same issue
( italy)
what could it be? i already use different dns ( i use open dns )
https://gyazo.com/3537e792b128e4b3b3ac9fb7340112ebEdited by Aleris on June 4, 2018 5:25PM0 -
Tandor✭✭✭✭✭
✭✭✭✭✭It sounds like a routing issue. The server is up, your internet connection is up, but your ISP is failing to connect the two.1 -
DahliaNightshade✭✭✭Well, that could be the reason, but it seems weird that Gina Bruno asked us a very well targeted question; it's like they know something is wrong in a certain area1
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Tonnopesce✭✭✭✭✭
✭Devo preoccuparmi?
I wanted to do my evening pvp session really bad today let's hope everything will be solved in an hour.
E adesso spritz di consolazione XDSignature3 -
Tandor✭✭✭✭✭
✭✭✭✭✭DahliaNightshade wrote: »Well, that could be the reason, but it seems weird that Gina Bruno asked us a very well targeted question; it's like they know something is wrong in a certain area
I don't think so, I suspect she could see the server was up and wanted to establish if there was a common location and/or ISP between those affected. That's a pretty standard question in these circumstances.3 -
WyndStryke✭✭✭DahliaNightshade wrote: »Well, that could be the reason, but it seems weird that Gina Bruno asked us a very well targeted question; it's like they know something is wrong in a certain area
Speaking as someone who works in IT, I'd imagine the troubleshooting went something like this:
* First can we connect successfully - yes
* Look at who else is successfully connected and who has been disconnected - They'll see a lot of people still safely connected, but also a lot of dropped connections from Italy
* Then try and figure out whether it's an Akamai problem, an ISP problem, a peer issue, or a combination of the those - easiest way to do that would be to ask for people's region & ISP
* Final step would be to contact either Akamai or the ISP or both and forward the information on, who would then need to talk to the peer if necessary. For all practical purposes it'd be outside ZOS's control at that point.
Edited by WyndStryke on June 4, 2018 5:59PM3 -
I'm not sure the problem is telecom ...
If this's the IP ( 159.100.230.100 ) relative at the laucher , the problem isnt' Italian ISPDC|EP|AD EU .:. Claymore - all classes DK/Sorc/Nb/templar .: Retired :.
DC NA server with 400 ping - DKs Vraccàs
Philosophy of the poor .: "What you cannot beat ..zerg him " :.0 -
Tandor✭✭✭✭✭
✭✭✭✭✭Interestingly, albeit also annoyingly, I am now unable to log into the game from the UK (through Virgin Media).
I was playing ok some 20 minutes ago until I entered a building in Khenarthi's Roost and then couldn't interact with anything. I logged out, waited 15 minutes or so and then logged in as far as the character screen but got an "ESO isn't working" message while logging the character in. Now I'm getting a "Can't connect to the server" error before I reach the character screen.0
