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No Vvardark still

GamingFennec
GamingFennec
Soul Shriven
Today is the 30th of May and still, no Vvardark in my pets. First I'm told the 29th, then support tells me it will be the 30th. Well, here we are, no new pet still... I own Morrowind collectors edition, so I know I should get it.
  • ZOS_Bill
    ZOS_Bill
    admin
    @GamingFennec

    If you own the Morrowind Chapter and have logged in at any point between Monday, May 14 and Monday, May 21 at 2:59pm EDT (Sunday, May 20 at 11:59 PDT) you should receive the pet. If you meet these conditions but have not received the pet, please open a ticket with customer support.
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  • Streega
    Streega
    ✭✭✭✭✭
    I didn't receive my Vvardvark either. Also, I'm having huge problems submitting the ticket via customer support (it won't allow me to log in in Firefox, and there is no Send/Submit or even text box after choosing the category in IE). I did it through ingame support, though - my ticket number is 180601-001116.
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  • ZOS_Bill
    ZOS_Bill
    admin
    @Streega

    Your ticket #180601-001116 was started successfully. Our support team will contact you about not receiving the Vvardvark pet. Please make sure you've checked your Collectibles and looked for the name "Dozen-Banded Vvardvark."
    Edited by ZOS_Bill on June 4, 2018 2:04PM
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  • delichon
    delichon
    ✭✭
    @ZOS_BillE

    I have the same issue. I've created a ticket (#180602-001882), but it's in feedback category. Should I reopen it in other category?
  • evildemoncat
    evildemoncat
    ✭✭
    For those missing the pet, I got no notification that I'd gotten it, it was just in my pets menu, and it was kind of in the middle. So check your collectibles and see if the bugger's there. :)

    --EDC
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  • delichon
    delichon
    ✭✭
    I've checked it twice. I don't have it.
  • ZOS_Bill
    ZOS_Bill
    admin
    @delichon

    We've checked and made sure your open ticket #180602-001882 is in the correct place to get an answer from our customer support team.
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