The Elder Scrolls Online

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Summerset Problem

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kika75
kika75
✭
Because the support is still not answer me i post here , i just noticed that i got the Physical version of summerset , i bought it may 19 so i can get the senche and morrowind , i connect and i dont got morrowind or the nightmare senche . I send a ticket to the support , here is my N* 180519002138 , im waiting for 3 *** day im *** done
Edited by kika75 on May 21, 2018 6:32PM
  • SHADOW2KK
    SHADOW2KK
    ✭✭✭✭✭
    ✭✭
    You could have bought the digital upgrade and get your Morrowind and your senche sooner:P
    Once I was a lamb, playing in a green field. Then the wolves came. Now I am an eagle and I fly in a different universe.

    Been taking heads since TeS 3 Morrowind..

    Been enjoying PvP tears since 2014

    LvL 50 - Dragon Knight EP [PC-EU] = Illuvutar = Ex The Wabbajack = (Stam DK)
    LvL 50 - Night Blade DC [PC-EU] = Legendary Blades = Evil Ninja/Dueller = (StamBlade)
    LvL 50 - Sorcerer DC [PC-EU] = Daemon Lord = (Mag Sorc)
    LvL 50 - Dragon Knight DC [PC-EU] = Khal-Bladez = (Mag DK)
    LvL 50 - Dragon Knight DC [PC-EU] = Tenakha Khan = (Stam DK)
    LvL 50 - Templar DC [PC-EU]] = Blades The Disgruntled = (Stamplar)
    LvL 50 - Night Blade DC [PC-EU] = Ghost Blades = (Assassin)
    LvL 50 - Night Blade DC [PC-EU] = Malekith The Shadow = (Mag NB)
    LvL 50 - Warden DC [PC-EU] = Crimson Blades = (Stamden)

    Guild Master of The Bringers Of The Storm.
    Harrods


    Member Of The Old Guard
    PC Closed Betas 2013

    PC Mastah Race

    Anook Page anook.com/shadow2kk

    Been playing since Beta and Early Access

  • kika75
    kika75
    ✭
    I didnt know that was a physical , i get a code and i put it in the game .
  • SHADOW2KK
    SHADOW2KK
    ✭✭✭✭✭
    ✭✭
    Ah
    Once I was a lamb, playing in a green field. Then the wolves came. Now I am an eagle and I fly in a different universe.

    Been taking heads since TeS 3 Morrowind..

    Been enjoying PvP tears since 2014

    LvL 50 - Dragon Knight EP [PC-EU] = Illuvutar = Ex The Wabbajack = (Stam DK)
    LvL 50 - Night Blade DC [PC-EU] = Legendary Blades = Evil Ninja/Dueller = (StamBlade)
    LvL 50 - Sorcerer DC [PC-EU] = Daemon Lord = (Mag Sorc)
    LvL 50 - Dragon Knight DC [PC-EU] = Khal-Bladez = (Mag DK)
    LvL 50 - Dragon Knight DC [PC-EU] = Tenakha Khan = (Stam DK)
    LvL 50 - Templar DC [PC-EU]] = Blades The Disgruntled = (Stamplar)
    LvL 50 - Night Blade DC [PC-EU] = Ghost Blades = (Assassin)
    LvL 50 - Night Blade DC [PC-EU] = Malekith The Shadow = (Mag NB)
    LvL 50 - Warden DC [PC-EU] = Crimson Blades = (Stamden)

    Guild Master of The Bringers Of The Storm.
    Harrods


    Member Of The Old Guard
    PC Closed Betas 2013

    PC Mastah Race

    Anook Page anook.com/shadow2kk

    Been playing since Beta and Early Access

  • DeaconFrost
    DeaconFrost
    ✭✭
    Well, hey you get a cool statue thingy, book, and flimsy metal disc box thingy.
  • kika75
    kika75
    ✭
    Nope , i just get a code
  • ZOS_Bill
    ZOS_Bill
    admin
    @kika75

    Our support team just recently replied back to your ticket #180519-002138. If you need further updates on your ticket please message me.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
  • kika75
    kika75
    ✭
    I would like to have an update if possible thank you
  • Ellisiff
    Ellisiff
    ✭
    @kika75
    Did u got it? Like did they fixed it? Having the same problem here but not much hope about it :dizzy:
  • kika75
    kika75
    ✭
    If you want to know , Yes they fix it !

    They will answer dont worry

    Good luck
  • Ellisiff
    Ellisiff
    ✭
    @kika75

    And where did u buy it? I found out that lot of people wont get the bounty pack or morrowind because they didnt buy it through the ZOS site.

    So like did u buy it here or some kind of retailer?

  • JohnP_an7
    JohnP_an7
    Soul Shriven
    kika75 wrote: »
    If you want to know , Yes they fix it !

    They will answer dont worry

    Good luck

    I bought a code online but didn't know that was a physical code too, so they pretty much refused to let me have the Morrowind, I just got the senche mount but I want Morrowind the most.

    So what do you mean they fixed it? Did they give you back the senche and the whole Morrowind chapter (included Warden)?
    If that's the case then it is quite a double standard response.
    Edited by JohnP_an7 on June 3, 2018 9:42AM
  • kika75
    kika75
    ✭
    Oh about that . They gived me the senche , BUT NOT MORROWIND YES

    Sorry
  • Ellisiff
    Ellisiff
    ✭
    @kika75 thanks

    Will u do anything with that or not? Just curious :)
  • JohnP_an7
    JohnP_an7
    Soul Shriven
    kika75 wrote: »
    Oh about that . They gived me the senche , BUT NOT MORROWIND YES

    Sorry

    Thank you for clarifying.
    It is our fault for being tricked by ambiguous description and therefore we do not have a valid ground to ask for what we intended to buy. This is a good game, but still I've given it up. I'd rather go back to GW2. Good luck guys.
  • kika75
    kika75
    ✭
    Ellisiff wrote: »
    @kika75 thanks

    Will u do anything with that or not? Just curious :)

    I tell them i could not know it was a physical code , and if they could give me morrowind anyway , and they said they can't . But i undurstand .
    JohnP_an7 wrote: »
    kika75 wrote: »
    Oh about that . They gived me the senche , BUT NOT MORROWIND YES

    Sorry

    Thank you for clarifying.
    It is our fault for being tricked by ambiguous description and therefore we do not have a valid ground to ask for what we intended to buy. This is a good game, but still I've given it up. I'd rather go back to GW2. Good luck guys.

    As he said this is our fault so we cant do anything . The support do what they can and they give me back my senche that a lot so thats good .
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