Cannot log in on Xbox after patch.

Karivaa · May 2018

I was able to log on earlier after the patch to do my writs and then logged off. Now I push A to start the game and the game does nothing. Yes, I have cleared my saved data and restarted my Xbox.

ZOS_Bill · May 2018

@Karivaa

If you are still having issues logging in, please check that the following ports are open.

Xbox One Ports

UDP Port 88
UDP Port 5060
UDP Port 5062
UDP Port 6250
UDP Port 3478 through 3479
UDP Ports 12000 through 32000
UDP and TCP Port 53
UDP and TCP Port 3074
TCP Port 80
TCP Port 433

You can find more information regarding connectivity issues and troubleshooting here:

Xbox One

Karivaa · May 2018

Those ports are open and have been open for a long time. Nothing like this has happened until this maintenance. Did you read my message?

ZOS_Bill · May 2018

@Karivaa

If this login issue is still happening after you've checked ports and power-cycled the console, you should open a ticket with customer support for further help.

testd4n1 · May 2018

@Karivaa, you could also go through the long (but almost always successful) process of shutting off all of the connected computers and your xbox. Then proceed to unplug your router and unplug your modem and leave them off for at least 10 minutes. Then turn everything on starting with your modem and ending with your xbox.

Karivaa · May 2018

I was able to log in this morning. Thanks!