Cannot log in on Xbox after patch.

Karivaa

I was able to log on earlier after the patch to do my writs and then logged off. Now I push A to start the game and the game does nothing. Yes, I have cleared my saved data and restarted my Xbox.

ZOS_Bill

@Karivaa

If you are still having issues logging in, please check that the following ports are open.

Xbox One Ports

• UDP Port 88
• UDP Port 5060
• UDP Port 5062
• UDP Port 6250
• UDP Port 3478 through 3479
• UDP Ports 12000 through 32000
• UDP and TCP Port 53
• UDP and TCP Port 3074
• TCP Port 80
• TCP Port 433

You can find more information regarding connectivity issues and troubleshooting here:

• Xbox One

Karivaa

Those ports are open and have been open for a long time. Nothing like this has happened until this maintenance. Did you read my message?

ZOS_Bill

@Karivaa

If this login issue is still happening after you've checked ports and power-cycled the console, you should open a ticket with customer support for further help.

testd4n1

@Karivaa, you could also go through the long (but almost always successful) process of shutting off all of the connected computers and your xbox. Then proceed to unplug your router and unplug your modem and leave them off for at least 10 minutes. Then turn everything on starting with your modem and ending with your xbox.

Karivaa

I was able to log in this morning. Thanks!