I just wanted to let you know that we are still investigating this issue and will update as soon as new information becomes available.
mic98b16_ESO wrote: »After over 1 week i got the message yesterday:I just wanted to let you know that we are still investigating this issue and will update as soon as new information becomes available.
Greetings,
Thank you for contacting The Elder Scrolls Online customer support team!
We have reviewed your preorder information. Your missing Nightmare Senche has been applied to your account!
We see that you are still missing your Queen’s Bounty Pack. You should be receiving your missing preorder pack shortly. We will update you once this entitlement has been applied to your account.
Thank you for your continued interest and support!
Warm Regards,
The Elder Scrolls Online
mic98b16_ESO wrote: »Just got an update from the support:Greetings,
Thank you for contacting The Elder Scrolls Online customer support team!
We have reviewed your preorder information. Your missing Nightmare Senche has been applied to your account!
We see that you are still missing your Queen’s Bounty Pack. You should be receiving your missing preorder pack shortly. We will update you once this entitlement has been applied to your account.
Thank you for your continued interest and support!
Warm Regards,
The Elder Scrolls Online
Awesome. I just looked into my collection and i got the mount. The support actually cares and i will continue my eso plus subscription / game support.
@mic98b16_ESO
I received this too, but only got the nightmare senche.
Any diffence with you?
I wrote there again because it says nothing about the Morrowind chapter and I am waiting for a response again, but I can't find any of the Queens bounty pack things on my account, it's been 18 or how many hours since the letter.
Im not worried about it and i think it will take a couple of days.We see that you are still missing your Queen’s Bounty Pack. You should be receiving your missing preorder pack shortly. We will update you once this entitlement has been applied to your account.
@Vzbadrin what are you doing to do?
I mean, I don't know what I'm gonna do when I'll get the answer.
Hell, I don't know how to buy the game from the website, since I'm from the Czech Republic and I have no idea how the purchase works here (I guess they need to change the currency, usually that costs something)
I'm angry, why do they use false descriptions everywhere.
I don't even think my retailer knew, he just translated the description from the original game site and used it because nothing about some exclusive our site only bonuses was written.
Probably I'll ask for refund for false advertising, since I thought it was a bargain getting two DLCs for the price of one.