Maintenance for the week of January 27:
• PC/Mac: NA and EU megaservers for patch maintenance – January 27, 4:00AM EST (9:00 UTC) - 8:00AM EST (13:00 UTC)
• ESO Website for maintenance – January 27, 1:00PM EST (18:00 UTC) - 4:00PM EST (21:00 UTC)
When will I receive a response for my ongoing incident?
[Incident: 180425-000248] Customer Service Ticket
I submitted a ticket for a crafting bag glitch that made over 4000 alchemy reagents disappear from my inventory on April 24th and I have not had any further communication since April 25th. I have sent multiple emails since then asking for an update and a resolution but have heard nothing. Can someone please tell me when this will be resolved and have someone get in touch with me?@ZOS_GinaBruno @ZOS_JessicaFolsom