The PlayStation® Network service interruption has been resolved. Thank you for your patience!
Maintenance for the week of February 25:
• PC/Mac: NA and EU megaservers for patch maintenance – February 25, 3:00AM EST (08:00 UTC) - 10:00AM EST (15:00 UTC)
• Xbox One: NA megaserver for maintenance– February 27, 4:00AM EST (09:00 UTC) - 12:00PM EST (17:00 UTC)
• Xbox One: EU megaserver for maintenance – February 27, 4:00AM EST (09:00 UTC) - 7:00AM EST (12:00 UTC)
• PlayStation®4: NA and EU megaservers for maintenance– February 27, 4:00AM EST (9:00 UTC) - 7:00AM EST (12:00 UTC)
When will I receive a response for my ongoing incident?
[Incident: 180425-000248] Customer Service Ticket
I submitted a ticket for a crafting bag glitch that made over 4000 alchemy reagents disappear from my inventory on April 24th and I have not had any further communication since April 25th. I have sent multiple emails since then asking for an update and a resolution but have heard nothing. Can someone please tell me when this will be resolved and have someone get in touch with me?