Maintenance for the week of May 20:
• [COMPLETE] PC/Mac: NA and EU megaservers for patch maintenance – May 20, 4:00AM EDT (8:00 UTC) – 10:00AM EDT (14:00 UTC)
• Xbox One: NA and EU megaservers for maintenance – May 22, 6:00AM EDT (10:00 UTC) – 9:00AM EDT (13:00 UTC)
• PlayStation®4: NA and EU megaservers for maintenance – May 22, 6:00AM EDT (10:00 UTC) – 9:00AM EDT (13:00 UTC)

When will I receive a response for my ongoing incident?

Mister_DMC
Mister_DMC
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[Incident: 180425-000248] Customer Service Ticket
I submitted a ticket for a crafting bag glitch that made over 4000 alchemy reagents disappear from my inventory on April 24th and I have not had any further communication since April 25th. I have sent multiple emails since then asking for an update and a resolution but have heard nothing. Can someone please tell me when this will be resolved and have someone get in touch with me?
@ZOS_GinaBruno @ZOS_JessicaFolsom
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