The issue is resolved, and the European PC/Mac megaserver is now available. Thank you for your patience!
Maintenance for the week of May 25:
• Xbox One: NA and EU megaservers for maintenance – May 27, 6:00AM EDT (10:00 UTC) - 9:00AM EDT (13:00 UTC)
• PlayStation®4: NA and EU megaservers for maintenance – May 27, 6:00AM EDT (10:00 UTC) - 9:00AM EDT (13:00 UTC)

When will I receive a response for my ongoing incident?

Mister_DMC
Mister_DMC
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[Incident: 180425-000248] Customer Service Ticket
I submitted a ticket for a crafting bag glitch that made over 4000 alchemy reagents disappear from my inventory on April 24th and I have not had any further communication since April 25th. I have sent multiple emails since then asking for an update and a resolution but have heard nothing. Can someone please tell me when this will be resolved and have someone get in touch with me?
@ZOS_GinaBruno @ZOS_JessicaFolsom
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