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Won't let me level up because of rewards

xKaSx7
xKaSx7
It's saying I have a unique item so I can not level up and I checked all my toons and none of them have it... I need this fixed please

Best Answer

  • Zorgon_The_Revenged
    Zorgon_The_Revenged
    ✭✭✭✭✭
    https://forums.elderscrollsonline.com/en/discussion/399057/level-18-reward-bug
    chaz wrote: »
    WOW, this worked. I just got email reply from zenimax:
    Message Log:
    The Elder Scrolls Online Team response on 03/05/2018 08:46 AM
    Greetings!

    Thank you for contacting The Elder Scrolls Online Team!

    If you are receiving the message that you can only have one of a unique item when attempting to claim your level 18 reward, check if you have the "Room to Spare" Housing Brochure in your inventory. If you do, delete the brochure and attempt to redeem your rewards from the Level Up Advisor.

    If you continue to have any issues, please let us know so that we may continue to assist.

    Kind Regards,
    The Elder Scrolls Online Team

    This worked, thank you. Consider this thread closed.
    Answer ✓
  • Zorgon_The_Revenged
    Zorgon_The_Revenged
    ✭✭✭✭✭
    Any additional info? What level reward might be useful to someone.
  • xKaSx7
    xKaSx7
    Level 18 reward I believe. I'm not on right now to check because I'm aggravated. But it kept saying I have it and I dont.. I sent 2 tickets already
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