login issues

vasos36_ESO · April 2014

while i am upset i cant play i think i am more pissed at the lack of communication, and yes before the fanboys post that would you rather have them working on the problem or posting thats ***. because there are people there that have nothing to do with codeing or network issues that could be updating their customers.

Publius_Scipio · April 2014

Yeah I hear you. First bit of info we really have is the service announcement in red above the forums here that just popped up now lol.

ZOS_GinaBruno · April 2014

@vasos3636_ESO, are you receiving a specific error message that's preventing you from logging in?

Publius_Scipio · April 2014

I'm getting the "Login Info Is Incorrect, Please Try Again". I've done it multiple times watching for errors and still the issue persists.

Also I can login to my account at elderscrollsonline.com just fine.

vasos36_ESO · April 2014

same thing maint over still same problem yet my wife can log in fine

xMASTERBOOMx · April 2014

SAME ESO fix ur game so we can play so much for 3 day early access cant even play

Ryoshi1 · April 2014

Still getting "Login Info Is Incorrect, Please Try Again". Switching from NA to EU, you would still get "Login Info Is Incorrect, Please Try Again".

Rantolo · April 2014

Just checking... have you logged into the accounts page and verified you have early access?

Ryoshi1 · April 2014

I was playing fine the last two days. The issue started this morning.

Mishica · April 2014

Ryoshi1 wrote: »

I was playing fine the last two days. The issue started this morning.

Same for me,
I was able to play even with 2 characters up to lvl 4.
Suddenly the "Undexpected Error" appeared on 31th of March.
I am not able to log in deeper than the character Loading screen since then.
This is Only for EU server. No issues on US with other (really old) laptop.

Avanova · April 2014

I to can not play the game after patch this morning the error it gives me is an exe error.i have done a ticket but nothing back yet.tried repair but no go and reinstall the game but still not letting me in..sent in the Dia and msi info like they requested and waiting to hear back

Problem Event Name: BEX
Application Name: eso.exe
Application Version: 1.0.0.1
Application Timestamp: 533b15e8
Fault Module Name: eso.exe
Fault Module Version: 1.0.0.1
Fault Module Timestamp: 533b15e8
Exception Offset: 01a62da9
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 0b75
Additional Information 2: 0b75568a0e6063f8cf7482f4e14934ab
Additional Information 3: e056
Additional Information 4: e056cf243b443bef8e9929a2ea41d91c

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

This is the message it gives me.

Rezsicknessx · April 2014

Any update on this above..?.. I am having the same issue and cant figure it out