I cannot load into houses on my main character - since 3/09/2018

River'Song · March 2018

My main character/max crafter is immediately disconnected from the server every single time an attempt to fast travel to any of the houses owned on my account. Other characters on the same account are able to fast travel to the houses. This began on or around March 8th and there is another player reporting the same issue on the eso forums. https://forums.elderscrollsonline.com/en/discussion/399973/help-i-cant-load-into-my-homes-with-my-main-crafter

I was advised by customer service to post this on the forums and also do a /bug in game for additional assistance, as of March 18th, the problem persists.

Please help!

Timed out in Tamriel

Marabornwingrion · March 2018

River'Song wrote: »

I was advised by customer service to post this on the forums and also do a /bug in game for additional assistance

Mods and devs on forums many times advice people to contact customer service with their issues, and customer service tells them to post on forums

Ridiculous xD

Marginis · March 2018

Hmm. Maybe it has something to do with items on your character, or in storage chests. I know that was causing problems for me a while ago, and only on specific characters, although I didn't get the same specific issue you're having.

River'Song · March 2018

Hi Marginis,

I agree, it definitely has something to do with this one specific character on the account. Inventory item/quest item/active quest/bugged group finder/armor, etc? No clue...

For anyone else with the same issue (I know of 2 other players so far), I have attempted all the following with no success as of 3/27:

Remove all addons from 'live" file
Remove saved variables from "live" file
repaired
uninstalled/installed
tried to enter without various items/armor, etc
provided game consultant data

All I can do at this point is wait for further instructions from customer service, the ticket has reached their escalation team.

River'Song · April 2018

Update:
Another player with the same issue reported success in entering houses by reducing inventory on the character. I attempted this today but it did nothing to resolve the issue. Updated open ticket and awaiting next response.