Did you actually go to summerset yet? There's another thread where people says they show it as purchased but can't actually go there (so the game doesn't think they have access)
Sordidfairytale wrote: »Just shooting in the dark, have you completed the starter quest for Summerset? It's available in the crownstore on live now, is it available on the PTS, in the crownstore?
PenguinInACan wrote: »There's an issue with Morrowind testers not having access. Gina said they are aware and working on a fix.