Sjizzle wrote: »

Beardimus wrote: »

Here here!

They've extended the event for those entitled peeps with FOMO and are clearly experiencing technical difficulties. Considering we are talking a game, that we pay peanuts for in terms of support budget they are doing ok.

It's not about opening your eyes etc etc or blowing smoke its about perspective.

loool
in how many mmo's has 4 years old unsolved bugs ? invisible players in group, player stuck in wall, failed to join the group, decline bug when everybody press accept in premade groups u want more ? there are tons of them which one are not and will not be fix by ZoS.....
and with many more bugs coming soon with Summerset chapter

Sjizzle wrote: »

DieAlteHexe wrote: »

So do we all. ZOS hasn't ignored the issues. If they had ignored them, we wouldn't've had all these maints. Also, with their decision to extend the event I think it's reasonable to thank them for doing something that they didn't need to. A day per extra maint. would've been reasonable. An entire week? Yeah, I'm gonna say thanks to encourage them doing such in future.

if they was good they didn't had this issue... after each maintenance they broke something and u say they are doing great job....fin for me if u think that they are doing great job....
as i have said there is no other mmo which one has so many technical issues like ESO !

efduncanub17_ESO wrote: »

I feel like all the people who are mad have played very little of any other MMO...try playing WoW right after a patch update lol There are so many things that can go wrong its insane...thankfully they are extending the event

DieAlteHexe wrote: »

Chilly-McFreeze wrote: »

DieAlteHexe wrote: »

Chilly-McFreeze wrote: »

SydneyGrey wrote: »

They extended the event a week.
People still jump on this thread to complain.
LOL.

So you are cool with 5 maintenances in 2 weeks as long as you get some fancy festival rewards? At which point would you say something like „hm, maybe these technical difficulties and interruptions are a bit much“?

Said that a maint or two back but I also understand that stuff happens. I gumbled a bit but accept that there will be bumpy times and whilst I can't do anything to stop this sort of thing happening, I absolutely can choose how to react and getting pissed off doesn't help.

YMMV

Sure it doesn’t help to be angry about not being able to use the product I payed for. But there is absolutely no reason to praise ZOS or to ignore the issues.
These issues are ongoing for too long. I don’t want any compensations. I want that this game works.

So do we all. ZOS hasn't ignored the issues. If they had ignored them, we wouldn't've had all these maints. Also, with their decision to extend the event I think it's reasonable to thank them for doing something that they didn't need to. A day per extra maint. would've been reasonable. An entire week? Yeah, I'm gonna say thanks to encourage them doing such in future.

Tyralbin wrote: »

I am happy with the extra week but I do think Vahrokh has a point.

I am not saying add time for every minute of unscheduled maintenance there is.

But how about every 24 hour period cumulative throughout a month adds a day to ESO +. We are paying for a service afterall.

To those that say it is only X amount. Lets put the shoe on the other foot, if the company was not paid for a few days they would be chasing you for payments or suspending your account for none payment.

This has been done in the past with other MMOs I have played so it is nothing new or ground breaking.

It is just good customer service which breeds loyalty. Something ALL MMOs gaming companies seem to have forgotten about.

And before anybody has a go at me for having a go at people please notice I never mention any names in my posts.

I have worked in customer service roles all my life and one can only work with the tools one has at their hands.

So, as I have stated before, all the admins and ambassadors here on these forums are only working as directed.

Kudos to them for doing their job it cannot be easy.

So thanks for the extra week Zeni.

But in future please remember the guys that support your game by paying for ESO+ and for each cumulative day lost during a month add a day to our account.