Yes, I can log with my username and password on https://account.elderscrollsonline.com/ but with same userid and pass I can' t log into the game.
I wrote to the support team and I hope they' ll fix my problem soon...

Sent a ticket some times ago but no answer yet...

Error 305? Will not let me login, it says to wait 10 mins and try again. I have waited quite sometime with repeated attempts to login resulting in the same message. Very disappointing investment so far

ZOS_JessicaFolsom wrote: »

@speedjfreak - Could you please try logging in on this page?

https://account.elderscrollsonline.com/

If you are able to log in there, and you're using those same credentials to log into the game and it's not working, please contact our support team via this link: https://help.elderscrollsonline.com/app/ask/

I did all this, and got the following response on my ticket after 2 hours:
"Have you made sure your using the user ID ingame? Due to large volumes of logins sometimes some players cant connect in-game and they need to wait for a while before they try to connect again."
plus
"We will assume your issue has been resolved"

This is getting pretty bad.

UPDATE: Had to restart game and launcher (which I was afraid to do b/c I didn't want to lose my place in queue) but that resolved the issue.

i have restarted my client, even shut down and restarted my laptop, router, modem, they forwarded me the same general reply ""Have you made sure your using the user ID ingame? Due to large volumes of logins sometimes some players cant connect in-game and they need to wait for a while before they try to connect again."
plus
"We will assume your issue has been resolved""

they asked for additional information now, i included that i discovered that when i log into their website it shows that i have no purchased games, how ever in the billing history it shows that i purchased the game and when i try to redeem the cd key it shows as invalid. so now im pending a response from them. they have also reopened my "resolved" case and waiting.

advice to anyone else who is having this issue check your account on the website and see if it shows the game under purchased games, perhaps you have the same issue as i do.. pretty much i have to wait for them to fix it, nothing i can do about it.. i shall keep all of you posted on what their reply is. (hopefully it wont take another 2 hours AGAIN)...

LETS UNITE! 12 hours no service!? compensation is in order!

I got booted around 5:40 EST 4/1/14. Every time I try to log back in I am getting this same issue. I can log into the website no problem as per Jessica's suggestion I submitted a ticket. Hoping the issue is just high volume of people logging in due to 3 day early access dropping and it gets fixed soon.

I'm also having the issue not being able to login due to incorrect login details.

Tried
- Checking email for reset/hacking notification.
- Logged onto the official Elder Scrolls Online website using the same account details and I am able to log on.
- Reset browser cache and cookies.
- Disabled anti-virus and firewall and attempted to log on.
- Various compatibility modes on the launcher.

I'm using windows 7.

Checked https://account.elderscrollsonline.com/ and my log on details work fine for this website.