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Bad cookie on account.elderscrollsonline.com

baratron
baratron
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Having seen the advert for the Buoyant Armiger motif on sale, I tried to buy Crowns. Whenever I tried to access the Account site, I got an error message.

e.g.
The requested URL was rejected. Please consult with your administrator.

Your support ID is: 3934145951002771919

Having checked with guildies, multiple people in the US and Canada were having the same problem - regardless of device or browser. I went to my cookies and selectively deleted everything from elderscrollsonline.com, and now the site works.
Edited by baratron on March 26, 2018 9:39PM
Guildmaster of the UESP Guild on the North American PC/Mac Server 2200+ CP & also found on the European PC/Mac Server 1700+ CP

These characters are on both servers:
Alix de Feu - Breton Templar Healer level 50
Brings-His-Own-Forest - Argonian Warden Healer level 50
Hrodulf Bearpaw - Nord Warden Bear Friend & identical twin of Bjornolfr level 50
Jadisa al-Belkarth - Redguard Arcanist looking for a role

NA-only characters:
Martin Draconis - Imperial Sorceror Healer (Aldmeri Dominion) level 50
Arzhela Petit - Breton Dragonknight Healer (Daggerfall Covenant) level 50
Bjornolfr Steel-Shaper - Nord Dragonknight Crafter & Not-Much-Damage Dealer (Ebonheart Pact) level 50
Verandis Bloodraven - Altmer Nightblade Healer & clone of Count Verandis Ravenwatch (Aldmeri Dominion) level 50
Gethin Oakrun - Bosmer Nightblade Thief & terrible Tank (Ebonheart Pact) level 50
  • swippy
    swippy
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    i keep hearing about this. nice work narrowing down the problem. i wonder if this would get noticed faster in the bug reports forum.
  • Ackwalan
    Ackwalan
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    swippy wrote: »
    i keep hearing about this. nice work narrowing down the problem. i wonder if this would get noticed faster in the bug reports forum.


    Change the title to "can't buy crowns", and it'll get noticed before you hit post reply.
  • Volckodav
    Volckodav
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    Same here, cannot access to my account either
  • AjiBuster499
    AjiBuster499
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    Someone must have left those cookies in the oven for too long :wink:
    tfw your sig gets wound back in time.
    Pterenophobia is the fear of being tickled by feathers.
  • ktdotexe
    ktdotexe
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    [deleted]
    Edited by ktdotexe on July 11, 2019 4:48PM
  • ixie
    ixie
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    @ZOS_GinaBruno was looking into this in another thread, hopefully OP has found the answer

    https://forums.elderscrollsonline.com/en/discussion/402926/cant-login-to-account-section-on-website
    PC EU

    Ixie - Breton Nightblade
    Paints-With-Frogs - Argonian Nightblade
    Swee Troll - Crafter Dragonknight
  • ParaNostram
    ParaNostram
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    Oh goodness I'm glad somebody found a solution because I sure couldn't
    "Your mistake is you begged for your life, not for mercy. I will show you there are many fates worse than death."

    Para Nostram
    Bosmer Sorceress
    Witch of Evermore

    "Death is a privilege that can be denied by it's learned scholars."
    Order of the Black Worm
  • magictucktuck
    magictucktuck
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    i got the same thing, i exited my browser and reopend and then bought them, for the same motif :P
    PC-NA

    Necromancer

    Flawless Conqueror

    https://www.magictucktuck.com for my builds and guides!
  • Malamar1229
    Malamar1229
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    There's no such thing as a bad cookie.
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