I push start and nothing happens

abaddon76 · March 2014

I click my shortcut, the screen pops up checks files and start button is blue. I click blue start button, it turns grey and then nothing else happens.

Lord_Bael · March 2014

same

For_The_Queen · March 2014

Me 3

abaddon76 · March 2014

I changed my settings so that everything auto-starts but now the play button starts grey and it says initializing and doesn't change. Not sure if it will eventually start or if it is stopped.

vankilldare_ESO · March 2014

same here

Nigelhus · March 2014

I have the same problem. Still no solution found here. Tried reinstalling and everything else I could think off.

tricky80 · March 2014

Have same problem, tried everything mentioned here on forum but still nothing works.

daveed316 · March 2014

I had the same problem. Try this post and see if it helps. Mine worked after doing this.

http://forums.elderscrollsonline.com/discussion/61018/launcher-wont-launch/p1

highpriestess · March 2014

i emailed support about this and they said that i need to go to Documents/The Elder Scrolls Online/Live then look for UserSettings.txt file, open it with notepad and then press Ctrl +F and search for RequestedNumThreads which should bring you to SETRequestedNumThreads"x" with x representing a number. then you need to change that number to 0, save, exit, restart launcher and then retry the play button.
MAYBE IT WOULD WORK IF THERE WAS A usersettings.txt file to open

daveed316 · March 2014

Check out the link i posted on this thread. one of the mods gave me the entire text file to create and put into the folder.

abaddon76 · March 2014

follow daveed316's link to see my issues and how I got mine to work, thanks daveed

Tilor · March 2014

Was working just fine until an hour ago. Frame rate drop to nothing in game and so I tried restarting PC to see if it would help. Now I click on the launcher and nothing happens. I've trying changing the SETRequestedNumThreads to 0, I tried running as administrator, I tried setting it up to run as Win 7 mode. I tried copy and pasting the usersetting.txt even though I had one in my folder. I tried repairing my cataclyst driver for AMD. NONE have worked.

When I click the start button I briefly see the eso.exe show up in precesses along with a WerFault.exe???

Yshaar · March 2014

Would you please try to run the game in compatibility mode and as admin, look at the screenshot: http://i.imgur.com/VysVTfd.png .

Tilor · March 2014

Yshaar wrote: »

Would you please try to run the game in compatibility mode and as admin, look at the screenshot: http://i.imgur.com/VysVTfd.png .

Was that directed at me? If so I did like I said in my previous reply and and it didn't work. However, I just restarted my PC a second time and it launched this time.

Yshaar · March 2014

Tilor wrote: »

Yshaar wrote: »

Would you please try to run the game in compatibility mode and as admin, look at the screenshot: http://i.imgur.com/VysVTfd.png .

Was that directed at me? If so I did like I said in my previous reply and and it didn't work. However, I just restarted my PC a second time and it launched this time.

Directed at everyone in the thread. Compability mode XP is supposed to be the solution, not win7.

Siegfried_Greymane · March 2014

Ah! I will try that, @Yshaar‌

Siegfried_Greymane · March 2014

@Yshaar it didn't work. Thanks though.

tricky80 · March 2014

Wel finaly got it to work. When i made the textfile i changed the name to UserSettings.txt by clicking on the name in the Windows folder thereby actually naming the file UserSettings.txt.txt . Maybe this helps Some of you aswel

pietjan12 · March 2014

You are able to bypass the launcher by going to your elder scrolls online folder and clicking on the elder scrolls .exe manually. Might work as a temporary workaround, unless you haven't patched up yet.

avedrenne · March 2014

This is a known issue since 3 betas ago. The fix is simple, but hard for most to do. You need to find a computer that it works on, copy over the live folder from that computer using a flashdrive and then change that code to 0 (can't remember which one, but if you contact support they will tell you to change that, but it only worked for me after copying over the live folder) I imagine that it is an issue with the game making the live folder incorrectly. I went back and forth 2 betas ago about this issue and nothing they said worked until I copied over the live folder on working comp and then change the thing they said. Good luck.

avedrenne · March 2014

highpriestess wrote: »

i emailed support about this and they said that i need to go to Documents/The Elder Scrolls Online/Live then look for UserSettings.txt file, open it with notepad and then press Ctrl +F and search for RequestedNumThreads which should bring you to SETRequestedNumThreads"x" with x representing a number. then you need to change that number to 0, save, exit, restart launcher and then retry the play button.
MAYBE IT WOULD WORK IF THERE WAS A usersettings.txt file to open

This is the code I said to change, follow these instructions after you copy over the working folder. So find a friend that plays and take your flashdrive over for a visit.

diviciacus · March 2014

I had this exact problem and after speaking to someone I uninstalled my antivirus, Webroot, which worked.