Can't login to support but can to account page : help

Sru · March 2018

Been trying to login to the support site, keeps rejecting my login after entering the "new computer" code.

Can login to the game and the "My Account" area of the website no problem.

Reset cookies etc. Tried to find out how to submit a help form without logging in to no avail.

ZOS_Bill · March 2018

@Sru

If you're unable to log into the site because the "Log In" button is not functioning try the following:

Check your browser's ad-blocker and set it to allow requests from help.elderscrollsonline.com (add it to the whitelist)
Use a different browswer

If you still cannot log into the ESO support website, you can contact us by following the steps below:

Visit the account recovery page and select your platform, your Userid, and the appropriate option in the drop down for "Issue Type."
Fill out the form to the best of your ability. If you are currently using a different email than the one that is associated with your ESO game account, please enter that in the Your Current Email Address line.
Enter what you can remember about your account in the Account Ownership Verification fields.
Attach any proof of purchase you may have to the form.
In the Describe Your Problem in Detail box, please include the email address that is currently associated with your ESO game account and a brief description of your issue.
When you have finished filling out the form, click the Submit button at the bottom of the page.

Sru · March 2018

Works on Firefox, not on Chrome .... no ad blockers.