The Elder Scrolls Online

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Website Error Needs to Stop. I cannot stand having to use IE to go to my account.

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Mureel
Mureel
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The requested URL was rejected. Please consult with your administrator.

Your support ID is: 2538790632289801288

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  • Aliyavana
    Aliyavana
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    Try edge
  • Turelus
    Turelus
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    Which browser are you using? I've not been hitting any errors on Firefox (add-ons are NoScripts and AdBlock)
    @Turelus - EU PC Megaserver
    "Don't count on others for help. In the end each of us is in this alone. The survivors are those who know how to look out for themselves."
    The Great Forums Banning #NeverForget
  • Tasear
    Tasear
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    It's chrome. It's been this way for awhile.
  • Cadbury
    Cadbury
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    I use AOL

    In all seriousness, my setup is the same as @Turelus
    Edited by Cadbury on March 19, 2018 9:07AM
    "If a person is truly desirous of something, perhaps being set on fire does not seem so bad."
  • Turelus
    Turelus
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    Tasear wrote: »
    It's chrome. It's been this way for awhile.
    Cheers.
    @Turelus - EU PC Megaserver
    "Don't count on others for help. In the end each of us is in this alone. The survivors are those who know how to look out for themselves."
    The Great Forums Banning #NeverForget
  • Tasear
    Tasear
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    Turelus wrote: »
    Tasear wrote: »
    It's chrome. It's been this way for awhile.
    Cheers.

    Maybe a month but it's common desktop client bug. I just gave up and used the phone. It's reported bug though so maybe....
  • Turelus
    Turelus
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    Could try sending a PM to Gina with info. She might already know about it but if not she could likely pass it on to the people who do the forums/website to address.
    @Turelus - EU PC Megaserver
    "Don't count on others for help. In the end each of us is in this alone. The survivors are those who know how to look out for themselves."
    The Great Forums Banning #NeverForget
  • Alcast
    Alcast
    Class Representative
    Ye I wondered too why that has happened. I was like wtf is that and why does it happen.

    Sometimes it works, sometimes it bugs out... >.>
    https://alcasthq.com - Alcasthq.com Builds & Guides
    https://eso-hub.com - ESO-Hub.com Sets, Skills, Guides & News
    https://dwemerautomaton.com - Discord, Telegram & Twitch Command Bot



  • feyii
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    Strange. I use Chrome (either latest release or beta) all the time and never had issues with the ESO website or forums. Could it be some browser plugins / addons that are causing this?
  • Jade1986
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    I use IE for streaming vids, because it is the only one that for some reason doesnt cause my cpu to go bonkers. Also has the best pop up blocker around. The rest still let some through.
  • DieAlteHexe
    DieAlteHexe
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    feyii wrote: »
    Strange. I use Chrome (either latest release or beta) all the time and never had issues with the ESO website or forums. Could it be some browser plugins / addons that are causing this?

    Same here, no issues with Chrome and the site at all.
    Dirty, filthy casual aka Nancy, the Wallet Warrior Carebear Potato Whale Snowflake
  • Slick_007
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    i was getting that error while using a vpn to some site, not this one. it may be something to do with isp and nat and maybe the way chrome handles it. i no longer use chrome but given the error for me was IP related, its all i can think of. since others are using chrome without issue i dont think its the browser
  • Mureel
    Mureel
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    Turelus wrote: »
    Which browser are you using? I've not been hitting any errors on Firefox (add-ons are NoScripts and AdBlock)

    Issue persists with both
    Firefox and Chrome
    Edited by Mureel on March 20, 2018 1:54AM
  • phaneub17_ESO
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    Cadbury wrote: »
    I use AOL

    In all seriousness, my setup is the same as @Turelus

    Netscape for life!
  • Mureel
    Mureel
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    feyii wrote: »
    Strange. I use Chrome (either latest release or beta) all the time and never had issues with the ESO website or forums. Could it be some browser plugins / addons that are causing this?

    I never did til recently - and no VPNs no weird stuff at all.

    I've never installed any extensions other than ad blocker, and I've cleared all cookies/history/etc 2x now - but same issue.
  • Tasear
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    feyii wrote: »
    Strange. I use Chrome (either latest release or beta) all the time and never had issues with the ESO website or forums. Could it be some browser plugins / addons that are causing this?

    It's eso account portion of site that gives this error.
  • Grimm13
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    Check your windows defender and anti-virus settings. I sometimes have to add things into the exceptions of those even when they say they are not blocked after getting updates. Windows Defender is really bad about this. As soon as I add the exception it works again. might not work but it's a thought.
    https://sparkforautism.org/

    Season of DraggingOn
    It's your choice on how you vote with your $

    PC-NA
  • Mureel
    Mureel
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    Grimm13 wrote: »
    Check your windows defender and anti-virus settings. I sometimes have to add things into the exceptions of those even when they say they are not blocked after getting updates. Windows Defender is really bad about this. As soon as I add the exception it works again. might not work but it's a thought.

    Thanks but I use other AV stuff and I'm not going to change anything that's been fine for years because one section of one website is borked. It's fine up to login- once I try to login - same error.

    Also, I agree - it's been just over a month or so.
  • Cpt_Teemo
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    I use Mozilla
  • Dymence
    Dymence
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    I use firefox, no issues
  • Drachenfier
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    Did it to me last night on the new IE, edge or whatever. Clearing cache and cookies then restarting IE fixed it tho.
  • Tandor
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    No problems here with Chrome on my two Windows 7 desktops. Are those with problems using Windows 10 by any chance? Or a smartphone? Is it due to an extension/add-on?

    I use my default browser on my Samsung phone, no issues with the forum there once ZOS sorted out the new forum layout a while back.
  • makreth
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    yes i get this for eso account log in as well on chrome. What helped the case was to restart the router for me. After a while I managed to log on.
  • Marabornwingrion
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    I'm using Firefox and I've never had this issue.
  • jedtb16_ESO
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    had this a few times on chrome.... but it's not chrome.

    my security stuff does not like that site, idk why.
  • temjiu
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    Stuff like this usually has multiple aspects, that each on it's own wouldn't cause the issue, but when all added together end up in an issue. The amount of people having success with Chrome shows it's not just Chrome itself, but certain aspects of how it handles web elements like Java, flash, etc. may impact the issue. then you have firewall settings, and network path, and finally the site and how it's set up.

    So I have no doubt that the site is part of the equation, and they need to look into it, but while that is ongoing (perhaps for a very long time), you may want to look at other elements of the path to see if there's any way you can optimize your connection.

    I've been using Edge for awhile now (since Google lost my trust with all it's stupid things it's doing), and on occasion Firefox. I've tested the account site with all 4 browsers (IE, Chrome, FF, Edge) and I have success with all of them accessing the site. the only one I had issues with earlier was Edge and how it handled pop up windows (even if enabled, it often froze the page instead of allowing the popup), but that hasn't occurred in awhile now.
  • MerlinPendragon
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    This sounds like a personal problem, not a browser problem.
    _____________________________________
    Merlin Pendragon - Uther Pendragon - The Lady of the Lake - Sir Lancelot
  • Grimm13
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    Mureel wrote: »
    Grimm13 wrote: »
    Check your windows defender and anti-virus settings. I sometimes have to add things into the exceptions of those even when they say they are not blocked after getting updates. Windows Defender is really bad about this. As soon as I add the exception it works again. might not work but it's a thought.

    Thanks but I use other AV stuff and I'm not going to change anything that's been fine for years because one section of one website is borked. It's fine up to login- once I try to login - same error.

    Also, I agree - it's been just over a month or so.

    Windows Defender is part of Windows 10. You have it no matter what AV you use, even if you say not to use it. WD is integrated as Edge is now the search function in W10.
    Edited by Grimm13 on March 20, 2018 11:41PM
    https://sparkforautism.org/

    Season of DraggingOn
    It's your choice on how you vote with your $

    PC-NA
  • MLGProPlayer
    MLGProPlayer
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    ESO's support website doesn't work with ad-blockers. Not sure why, since they don't even use ads.

    I just use Edge when I need to log into the support site. Although the first time I fired up Edge, I got a malware alert from my AV software, received the malware from the MSN live home page that Edge uses by default... That's what happens when you don't have an ad-blocker. So just make sure you have some live AV protection and don't overstay your welcome. Log in, do what you need to do, and get the *** out of there!
    Edited by MLGProPlayer on March 21, 2018 12:12AM
  • psychotrip
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    Okay thank God it's not just me. Being my super paranoid self, I assumed I was kicked from the site for some reason.
    No one is saying there aren't multiple interpretations of the lore, and we're not arguing that ESO did it "wrong".

    We're arguing that they decided to go for the most boring, mundane, seen-before interpretation possible. Like they almost always do, unless they can ride on the coat-tails of past games.
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