ZOS_RobertM wrote: »Ensure that you are running the latest version of DirectX.
You can make sure you have the latest version by following the steps on Microsoft's Support Site (http://support.microsoft.com/kb/179113)
If that doesn't fix it, lets try editing the UserSettings.txt. The default location for that would be My Documents/The Elder Scrolls Online/Live
Open UserSettings.txt in Notepad and then locate the string SET GraphicsDriver.7 "D3D11" and change "D3D11" to "OpenGL"
You can hit Ctrl + F and paste in SET GraphicsDriver.7 to find the string easier.
After you've made that change Save and close Notepad and try launching the game again.
used eso.exe as admin and it worked, it was giving crash message as I hit play button before