Can't submit a ticket with support.

loto · March 2018

I log in and I select my platform (windows) and category (feedback/bug) and choose the subcategory, but it just stays there. No place to type my issue. What's the point of a "support" feature if I can't report my issues. I want to address an annoying audio loop and some problematic gameplay issues.

ZOS_Bill · March 2018

@loto

If you are having an issue submitting a ticket with the categories you've selected, you can instead select the closest category you can find and be sure to describe your issue fully in the space provided.

If you are still unable to start a ticket, you can use this Account Recovery form for specialized assistance from our support team.

loto · March 2018

Did you read? There is no provided place to type.

ZOS_Bill · March 2018

@loto

Please check your inbox as we've sent you a PM to help with your issues starting a support ticket.

loto · April 2018

Have a new issue and still can't submit a ticket. Why isn't the "space provided" available?

ZOS_Bill · April 2018

@loto

If you still can't login to create a support ticket, there are instructions below on a few different ways to get one started.

What do I do if I can't log into the ESO support portal?

loto · April 2018

Hello READ my issue I have no problem logging in. The problem is that there is no place to type my issues when I do. I log in, select the categories and no space provided to type the problem out. Like my original statement why have support if it doesn't work?

ZOS_Bill · April 2018

@loto

We've sent you a PM to follow-up on this further.