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• PC/Mac: No maintenance – January 6
• NA megaservers for maintenance – January 8, 4:00AM EST (9:00 UTC) - 8:00AM EST (13:00 UTC)
• EU megaservers for maintenance – January 8, 9:00 UTC (4:00AM EST) - 13:00 UTC (8:00AM EST)
Can't access account page
OblivionNW
✭✭
When I try to access the account page, the following error message is given to me
The requested URL was rejected. Please consult with your administrator.
Your support ID is: 11693303039035889629
[Go Back]
The requested URL was rejected. Please consult with your administrator.
Your support ID is: 11693303039035889629
[Go Back]
0
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ZOS_KatP✭✭✭Hey there @OblivionNW,
To resolve this error, proceed to the following troubleshooting steps:- This error is sometimes linked to special characters being used in the username and/or password.
- If you are in the process of creating an account using special characters we would advise you to remove them and try again. Changing the security question and answer may also resolve the issue.
- If you have already created an account with special characters in your password, please change your password here and try again.
- Try a different browser.
- Clear your browser history, cache and cookies
Hope this helps!0