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• PlayStation®: NA and EU megaservers for maintenance – December 15, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• PC/Mac: NA and EU megaservers for maintenance – December 15, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• Xbox: NA and EU megaservers for maintenance – December 15, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• PlayStation®: NA and EU megaservers for maintenance – December 15, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
Unable to log in, reset many times
Okeedokee
Soul Shriven
Game was downloaded and patched fine, used the SAME ID and password I've used since beta and also for the forums and it wouldn't take it. I reset my password and it still won't take it. I even have a YAY successful reset of password email and it STILL says it's the wrong password. Obviously I'm on the forums posting so not sure what the logging into the game issue is. Any help would be spiffy, thanks.
"Yes, I've played Myst: Exile. Didn't finish it though... STUPID PUZZLES!! " ~ Rand Miller (Atrus/Achenar) when asked if he enjoyed playing his own games.
We have contacted our Customer support team to help you solve your issue.
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Arcayon✭This is a very common issue. You have to open a ticket and wait 3+ hours for a response if you even get one. Good luck. #launchsuccesss0 -
DrProfVukasinSoul ShrivenSeveral successful betas (at least on my end) and I get greeted by this terrible launch. Gotta love it when the unfinished game works better then the finished product1
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I'm having the exact same issue. I have been waiting 4+ hours for a return on 2 seperate tickets same issue.0 -
pffffft 4+ hours? ive been waiting 12 hours! lol only responses back i received was make sure im not using my email address -_-... really? thats what you got for me.. lucky im patient.. 12 hours and 7 tickets later, i still have no resolution.. how about you guys?0 -
vecsusb14_ESOSoul Shrivenyou do know that submitting multiple tickets only makes the entire process slower for everyone right?0
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meh.. they need to fix this asap.. im sure 80% of these cases are allllllllllll the same solution.. *sighs*0
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OkeedokeeSoul ShrivenI realize they're probably slammed, especially with it being Sunday but good lord, this is one of the worst releases of a new game in recent memory.
"Yes, I've played Myst: Exile. Didn't finish it though... STUPID PUZZLES!! " ~ Rand Miller (Atrus/Achenar) when asked if he enjoyed playing his own games.0 -
Ok now im 12 hours plus. This is shabby business. It is not an error on my part. I'm very critical of writing passwords down. It worked to take my money and confirm the account.0
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reggiekisb14_ESO wrote: »Ok now im 12 hours plus. This is shabby business. It is not an error on my part. I'm very critical of writing passwords down. It worked to take my money and confirm the account.
Right!? No errors taking that money tho.. *smh*
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OkeedokeeSoul ShrivenOh look, I got an email response....
Greetings!
Blessings of the moons upon you, traveler.
This one deeply apologizes for this issue you have come across. Before we may continue with your request, this one kindly asks you please provide us with one of the following points of information so that we may verify your account.
Last 4 digits of the credit card number
Paypal transaction ID
Complete Game Time code
The Answer to the Secret Question
Once we have received this information, we will gladly work into this matter for you.
Warm Regards,
The Elder Scrolls Online Team
Dang, that crap was fast in coming.... haven't even logged in yet and I'm getting keylogger emails.
"Yes, I've played Myst: Exile. Didn't finish it though... STUPID PUZZLES!! " ~ Rand Miller (Atrus/Achenar) when asked if he enjoyed playing his own games.0
