Did you try the Repair? Its under Game Options normally.I have the previsious build, but when I hit UPDATE on the launcher it doesn' t update the game so I can' t log in... Any suggestion? (apart of delete and download it all again)?
May want to try downloading the new Mac Installer from the Account page. Move the Launcher to desktop out of the folder:Tried both repair and update, but the game is not updating...
https://help.elderscrollsonline.com/app/answers/detail/a_id/5558WHAT DO I DO IF I RECEIVE AN “ABORT: POINTER IS NULL” ERROR MESSAGE ON MAC?
Updated 02/28/2014 06:43 PM Published 02/13/2014 09:28 AM
A network proxy bug exists with the Mac version beta patcher. We fully expect this to be fixed within the next few weeks. Until then, users may fix the issue by completing the following steps:
- Navigate to the System Preferences under the Apple Menu.
- Open up Network in System Preferences. (Usually located in the third row, third icon.)
- Make sure the network connection with a green dot next to it is selected.
- Click the Advanced button in the lower right corner
- From the drop down menu, click on Proxies.
- In the "Select a protocol to configure" list
- Uncheck "Auto Proxy Discovery”
Sorry it didn't. I suspect it will mean a fresh install. Just worth trying other stuff first.Done it all but it still does' t work
But thanks for the help!
/Applications/ZeniMax Online/The Elder Scrolls Online EU/game_mac/game_mac.version
WHAT PORTS DO I NEED TO OPEN TO ACCESS THE GAME?
Updated 03/25/2014 08:07 PM Published 02/15/2013 07:46 PM
To best access The Elder Scrolls Online, players should configure their routers to open the following ports:
Ports 24100 through 24131
Ports 24500 through 24507
Yes. That is the PTS test install not the beta live install.Thanks a lot again but still unable to update to the last version it seems...
One thing: instead of having /Applications/ZeniMax Online/The Elder Scrolls Online EU I had /Application/ZeniMax Online/The Elder Scrolls Online PTS
It may be this the problem?