Zoom controls in character creator not working

Gilmorril · March 2014

Hi there,

Apologies if this is not the correct category - I couldn't see a 'report bugs' option but sorry if I missed it. First bug right out of the gate: the zoom icon (+) in the character creator isn't working. Pretty annoying that given we're presumably stuck with the appearance of our characters once set at this stage - I'm unable to zoom in and check the customisation the face of my character accurately.

I'm pretty sure this worked okay in beta.

Anywho, apologies for a bug report as my first post. Take care!

ElderGuy · March 2014

EDIT: Some further looking, and there is an answer! Create a Temp character, and your next character you can zoom in. Then delete the temp.

Gilmorril wrote: »

apologies for a bug report as my first post.

Exactly what I was thinking! I am having the same issue

I am using my BF's 3 screen setup to customize my face. This is permanent, and this part is important to me.

DarthGeekonius · March 2014

Same here and agree.

keithw2_ESO · March 2014

Same problem here.

ZOS_RobinsonE · March 2014

Hello everyone,

Can you please try to use the repair function of the launcher by following these steps :

First, start The Elder Scrolls Online launcher by double clicking on the icon on your desktop.
Wait for the launcher to finish starting.
On the left-hand side of the launcher, there will be an entry for The Elder Scrolls Online.
If multiple games are installed, make sure to have the correct game highlighted by clicking on it once.
Click on Game Option on top of the the News section, and click on the option for Repair.
Allow the launcher to examine all the files for the game. This will take some time.
If any files are found to have problems, the launcher will re-download those files.

pgiambal · March 2014

There is an official notice up that Bethesda is aware of this issue and is working on it. For now, this is "the way it is".