Maintenance for the week of January 6:
• PC/Mac: No maintenance – January 6
• NA megaservers for maintenance – January 8, 4:00AM EST (9:00 UTC) - 8:00AM EST (13:00 UTC)
• EU megaservers for maintenance – January 8, 9:00 UTC (4:00AM EST) - 13:00 UTC (8:00AM EST)
• PC/Mac: No maintenance – January 6
• NA megaservers for maintenance – January 8, 4:00AM EST (9:00 UTC) - 8:00AM EST (13:00 UTC)
• EU megaservers for maintenance – January 8, 9:00 UTC (4:00AM EST) - 13:00 UTC (8:00AM EST)
Forgot the answer to my security question
AssaultFlamingo
Soul Shriven
Hi.
So I have forgotten the answer to my security question, and I was wanted to know how I go about changing it.
I've tried going to the support page, and selecting the "Forgot Secret Question/Answer" option, and it just redirects me to the same page over and over.
Is it possible to submit a ticket any other way?
So I have forgotten the answer to my security question, and I was wanted to know how I go about changing it.
I've tried going to the support page, and selecting the "Forgot Secret Question/Answer" option, and it just redirects me to the same page over and over.
Is it possible to submit a ticket any other way?
0
-
ZOS_Billadmin@AssaultFlamingo
You can change your secret question and answer by following the steps below:- Log into the user account at the account website: https://account.elderscrollsonline.com.
- From the drop down menu of the account overview, choose the option Update Security Question.
- From there you can make the changes you wish.
If you are unable to answer your secret question, you should contact Customer Support by using this form and select the issue, "No longer have access / can't remember email on account." This will prompt you to provide all the information our support agents will need to assist you.The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site0