Maintenance for the week of November 25:
• [COMPLETE] Xbox: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)
• [COMPLETE] PlayStation®: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)
Hey there, @2btravis. First, we'd recommend verifying that you have the most recent version of the client installed -- you can find the client version in the bottom-left corner of the login screen. The client version should be Version 1.0.0.953227. If it's not, we'll need you to update the client by doing the following steps:
Close both the game and the launcher
Open the game installation directory
Open the folder named "Launcher"
Inside the "Launcher" folder, there is a folder named "ProgramData"
Rename the "ProgramData" folder to "ProgramDataBackup"
Open the launcher and download update
Click "Play"
Let us know if you're still having this error. Thanks for contacting us!