Maintenance for the week of January 6:
· [COMPLETE] NA megaservers for maintenance – January 8, 4:00AM EST (9:00 UTC) - 8:00AM EST (13:00 UTC)
· [COMPLETE] EU megaservers for maintenance – January 8, 9:00 UTC (4:00AM EST) - 13:00 UTC (8:00AM EST)
Hey there, @2btravis. First, we'd recommend verifying that you have the most recent version of the client installed -- you can find the client version in the bottom-left corner of the login screen. The client version should be Version 1.0.0.953227. If it's not, we'll need you to update the client by doing the following steps:
Close both the game and the launcher
Open the game installation directory
Open the folder named "Launcher"
Inside the "Launcher" folder, there is a folder named "ProgramData"
Rename the "ProgramData" folder to "ProgramDataBackup"
Open the launcher and download update
Click "Play"
Let us know if you're still having this error. Thanks for contacting us!