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Client Fatal Error (Error 3)
Kilara
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Ok, so I also posted previously in another thread...
PC/EU here... and I DONT HAVE STEAM, and all i get the whole time is Fatal Error 3, please submit report.
I deleted the launcher and downloaded it again (as directed by @ZOS_BillE in another thread), but I still have the same problem. As soon as I enter my password and press "log in", the screen goes black and the game crashes.
Seriously, I'm a big fan, love the game, here since beta, bla di bla, but this is just really f.... p... me off.
Ideas?
Edited by Kilara on February 17, 2018 9:01AM PC/EU here... and I DONT HAVE STEAM, and all i get the whole time is Fatal Error 3, please submit report.
I deleted the launcher and downloaded it again (as directed by @ZOS_BillE in another thread), but I still have the same problem. As soon as I enter my password and press "log in", the screen goes black and the game crashes.
Seriously, I'm a big fan, love the game, here since beta, bla di bla, but this is just really f.... p... me off.
Ideas?
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ZOS_Billadmin@Kilara
Have you also tried running another repair as described here?
If you are still getting Fatal Error 3 after trying a repair, the next thing we recommend is starting a support ticket. If you have any trouble doing so, please let us know.The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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Kilara✭✭@ZOS_BillE
I first tried running repair and deleting the launcher and installing a new one - the problem persisted.
Now, when I try running repair I get stuck at 82% (tried 3x now), so I can't even get repair to finish. Login problem still here (Fatal Error 3).
I've opened a ticket...0 -
ZOS_BilladminThe Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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Kilara✭✭Ok, just to give an update here... @ZOS_BillE
I have been in communication with the technical customer service team for OVER A WEEK NOW and jumped through all manners of hoops that they have asked of me...
clean boots, uninstalls, new drivers, new installs, etc etc etc...
and i still haven't received a solution to my problem: Fatal Error 3
repair gets stuck at 82% and doesn't progress... login fails and I get above error message.
anyone, please help. this is so ridiculous, all i've received are canned messages with standard support/error solving measures, but i still can't log on and am seriously mad at the moment
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Kilara✭✭So here's an update, plus asking for help...
also, @ZOS_BillE
I started this thread 3 weeks ago yesterday, and my problem is STILL not resolved.
My ticket has been ongoing for the past 2,5 weeks, and now I got the really helpful message that they have exhausted all resources and don't know how to proceed. Ticket closed.
So for the (feels like) 100th time, deinstalled, tried a new install (which previously always worked), and now my game install/update is stuck at approx. 75%....
i've been playing since launch, vip member, spent alot of money on this game. But this is seriously disheartening, and feels like i'm running out of options...
ideas?
Edit:
I tried to submit a new ticket that I'm having problems with the download (update stuck), and I can't do that because it required me to upload a game consultant file - which I can't do because I can't generate a game consultant file because I haven't even got the game installed on my computer?!?!?!? what gives? who thought of this ridiculous thing?!?!Edited by Kilara on March 11, 2018 8:27PM0 -
ZOS_BilladminThe Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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