SOVLED: ESO Launcher Stopped Working After Fall Creators Update

JasonSilverSpring · January 2018

Hello,

Windows pushed the Fall Creators update to my desktop last night. Every since then I have not been able to get the ESO Launcher to work. It just stays stuck with the "Loading..." message.

I can launch eso64.exe and play the game fine. I just cannot get the launcher to work. I re-installed the launcher but that did not help.

Any help would be greatly appreciated. I am at a loss of what to try next. Google searches mostly led me to either Steam issues or threads with no resolution.

UPDATE - SOLVED:

Ok, I finally stumbled on this support article: https://help.elderscrollsonline.com/app/answers/detail/a_id/30595/

I followed those steps and I am back and working. Too bad Google did not find that page for me. But, I am posting the resolution here in case someone else runs into this and finds this thread.

JasonSilverSpring · January 2018

Can anyone help me here?

I tried reinstalling the Microsoft Visual C++ distributions that come with the launcher but I got errors on both saying I had a newer version installed.

I am stuck on this screen and it never progresses:

I can get around it for now by launching eso64.exe, but worry that I won't be able to get the next patch.

EDIT: I just noticed a file called host.developer.log which has the following contents. There seems to be a few errors there, but I am not sure how to rectify them.

01/25/2018 18:19:09 Accept queue size of (2)
01/25/2018 18:19:09 Response code set [/images/gold/progress-bar-fill.png:200:0]
01/25/2018 18:19:09 Response code set [/images/gold/progress-bar.png:200:0]
01/25/2018 18:19:09 Extracting skin file (locale.json)
01/25/2018 18:19:09 Extracting skin file (workflow.json)
01/25/2018 18:19:09 Response code set [/images/gold/progress-bar-glow.png:200:0]
01/25/2018 18:19:09 Loading localization (en-us)
01/25/2018 18:19:09 Loading localization (en-us)
01/25/2018 18:19:09 Accept queue size of (2)
01/25/2018 18:19:09 Response code set [/images/gold/dropdown-open.png:200:0]
01/25/2018 18:19:09 Response code set [/images/gold/dropdown-bottom.png:200:0]
01/25/2018 18:19:09 http://127.0.0.1:52748/applications.js (2299): ---- Setting loaded ----
01/25/2018 18:19:09 http://127.0.0.1:52748/applications.js (2173): -=- Region: US
01/25/2018 18:19:09 Extracting skin file (locale.json)
01/25/2018 18:19:09 Extracting skin file (locale.json)
01/25/2018 18:19:09 http://127.0.0.1:52748/applications.js (2812): -=- Version: 1453410
01/25/2018 18:19:09 http://127.0.0.1:52748/applications.js (2832): ***** Standard launcher application macro injections *****
01/25/2018 18:19:09 http://127.0.0.1:52748/applications.js (2874): ***** DMMproduct_id=215828 *****
01/25/2018 18:19:09 http://127.0.0.1:52748/applications.js (2875):

Branch: live

01/25/2018 18:19:09 http://127.0.0.1:52748/applications.js (2876):

Type: public

01/25/2018 18:19:09 Extracting skin file (locale.json)
01/25/2018 18:19:09 Response code set [/images/gold/backgrounds/bg_morrowind.png:200:0]
01/25/2018 18:19:09 Response code set [/images/gold/backgrounds/bg-cover_pc.png:200:0]
01/25/2018 18:19:09 Loading localization (en-us)
01/25/2018 18:19:09 Loading localization (en-us)
01/25/2018 18:19:09 Loading localization (en-us)
01/25/2018 18:19:09 Loading localization (en-us)
01/25/2018 18:19:09 Loading interop library (C:\Program Files (x86)\Zenimax Online\Launcher\downloader.dll) (3.6.5.0)
01/25/2018 18:19:09 Loading interop library (C:\Program Files (x86)\Zenimax Online\Launcher\patcher.dll) (3.6.5.0)
01/25/2018 18:19:09 Loading interop library (C:\Program Files (x86)\Zenimax Online\Launcher\MinSpecDetectionInterop.dll) (1.0.0.1)
01/25/2018 18:19:09 Extracting skin file (analytics.json)
01/25/2018 18:19:09 Loading localization (en-us)
01/25/2018 18:19:09 Loading localization (en-us)
01/25/2018 18:19:09 Downloader Version: 3.6.5.0
01/25/2018 18:19:09 Solid Core v0.82 () in use (S11)
01/25/2018 18:19:09 Cwd [C:\Program Files (x86)\Zenimax Online\Launcher\] [42:E2:30:92:34:E6]
01/25/2018 18:19:09 Torrent Agent: -SC0082-
01/25/2018 18:19:09 Torrent Agent: -SD3650-
01/25/2018 18:19:09 Starting manager thread
01/25/2018 18:19:09 Manager state changing from (Idle) to (Start)
01/25/2018 18:19:09 Manager state changing from (Start) to (Process)
01/25/2018 18:19:09 Patcher Version: 3.6.5.0
01/25/2018 18:19:09 Unable to load library (C:\Program Files (x86)\Zenimax Online\Launcher\MinSpecDetectionInterop.dll) (126)
01/25/2018 18:19:09 C:\Program Files (x86)\Zenimax Online\Launcher\MinSpecDetectionInterop.dll failed to load for interop.
01/25/2018 18:19:09 Response code set [/fonts/RoboCondensed_regular.woff:200:0]
01/25/2018 18:19:09 Response code set [/fonts/RoboCondensed_bold.woff:200:0]
01/25/2018 18:23:05 Manager state changing from (Process) to (Stop)
01/25/2018 18:23:05 Manager state changing from (Stop) to (Stopping)
01/25/2018 18:23:05 Manager state changing from (Stopping) to (Shutdown)
01/25/2018 18:23:05 Storage active (0/10):
01/25/2018 18:23:05 -- Member Unused
01/25/2018 18:23:05 -- Member Unused
01/25/2018 18:23:05 -- Member Unused
01/25/2018 18:23:05 -- Member Unused
01/25/2018 18:23:05 -- Member Unused
01/25/2018 18:23:05 -- Member Unused
01/25/2018 18:23:05 -- Member Unused
01/25/2018 18:23:05 -- Member Unused
01/25/2018 18:23:05 -- Member Unused
01/25/2018 18:23:05 -- Member Unused
01/25/2018 18:23:05 Manager state changing from (Shutdown) to (Idle)
01/25/2018 18:23:05 Manager thread shut down successful
01/25/2018 18:23:05 http://127.0.0.1:52748/js/host-3.6.5.0.js (4941): Uncaught TypeError: Cannot call method 'expandString' of null
01/25/2018 18:23:05 http://127.0.0.1:52748/main.js (637): ---- Main Loop Still Processing!

01/25/2018 18:23:05 WebServer thread shut down successful