Stuck in offline mode.

Rickilus · September 2015

This happen to me when the Imperial city DLC came out and I'm curious if this has happen to other players. I'm playing on Xbox one and for some reason when I check the guild roster I appear offline. In the upper left corner of the screen, the figure is green and says online. Tried to switch to other options, turn system off then back on, gotten ahold of tech support and tried their suggestions. Has anyone had any luck with this problem or is this a bug that I'm going to have to wait for a patch?

JadedGreenQueen · October 2015

You are not alone. I'm having the same issue. After talking back and forth with customer support they informed me it was a known issue they're working on. I was told if you logged off in online mode pre-patch then downloaded the patch you're stuck offline. I hope they fix it soon because I've already gotten kicked from a guild for being "inactive."

Victor · October 2015

Same here I have been stuck offline since the IC DLC.

Gerardopg · October 2015

A friend of mine have the same issue on Xbox, nothing you can do for him he was stuck like 2 weeks now he is online we don't know why he don't write customer support or anything, the real problems was make group with him hahaha maybe for orsinium they gonna fix it or maybe you just get lucky and you are online someday

PRED53 · October 2015

Just curious, anyone tried uninstalling/ reinstalling the game to try and fix this?

Rickilus · October 2015

Thank you for sharing your comments on the subject guess I'll have to wait for a patch or hope I show up online again one day. Pred53, just tried your suggestion, didn't work.

PRED53 · October 2015

Too bad, I was going to try it tonight myself.

Khilseith · October 2015

Same. Needs to be fixed. Can't find people for trials or anything. And what's with the friends list?

JadedGreenQueen · October 2015

It's ridiculous that they haven't addressed this issue yet. They haven't even acknowledged that they're working on it here on the forums. I guess they don't feel it's a big issue or that enough people are affected to care about it. It's so frustrating.

byCrux · October 2015

It's a sign, play another game

Rickilus · October 2015

I wouldn't go as far as changing up a game over something like this, ESO is still a great game. This is an inconvenience however I still have fun with people on my friends list. That doesn't mean that I don't want the problem fixed, I'm sure it's going to get fixed if enough people bring it to their attention.

cinnamonkat · January 2018

IM HAVING THE SAME ISSUE [snip].

[Edited to remove profanity]

NewBlacksmurf · January 2018

Update your console and try to set it offline, log in the game. While in the game try to change the Xbox to online using the guide and then try to toggle ingame

Might not work but there are new Xbox options so hoping it flips something. I’ve had this for a month or so too years ago