Trouble connecting on Xbox

pod88kk · January 2018

There's a few people myself included having trouble connecting on Xbox. Might want to look into it @ZOS_GinaBruno & @ZOS_JessicaFolsom

Amdar_Godkiller · January 2018

It's not working for me either.

pod88kk · January 2018

And yes I've deleted my saved data, done hard resets & reset my mode..... Still no luck

Markdechene1 · January 2018

Same here, can’t get on

Rex-Umbra · January 2018

Was about to post, been trying to get on for about 20 minutes.

pod88kk · January 2018

Yup same, been trying for half an hour

swippy · January 2018

in the Settings menu where you can test your connection my machine says that Xbox Live is having some service issues. that's not usually something ESO's people can fix.

Markdechene1 · January 2018

Mine doesn’t say there are any Xbox Live issues

lonestarranger · January 2018

Still not working

Sithmaga · January 2018

Me thinks it overloaded cause everyone trying to to play cause of the storm

Sithmaga · January 2018

Checked multi player

YOUR NETWORKING IS GOOD, BUT THERE ARE SOME XBOX SERVICE ISSUES

sorry, there is a problem on our side. To see which services are affected, check service in settings>network or go to xbox.com

ZOS_Bill · January 2018

Xbox Live is currently experiencing a service interruption. You can check here for further status updates:

http://support.xbox.com/en-US/xbox-live-status

kitsune_beth · January 2018

Mine was working fine up til 15 minutes ago. Logged out to go do something.. came back, and now I can't get on.

Dazzaw · January 2018

i’ve had login timed out for the last 2 hours, I don’t get how xbox live having issues effecting “Buying downloadable items,Using prepaid cards or codes for downloadable items or Xbox Live subscriptions,Downloading items that you have already purchased” can stop me logging into the game.

kitsune_beth · January 2018

@Dazzaw
I don't understand it either. It even says towards the bottom that "All games are operating normally". (Obviously not!)
Yet this happens every time there's a service issue with Xbox.

kitsune_beth · January 2018

I'm back on...
For now! lol

Dazzaw · January 2018

haha typical, finally managed to connect and play for 10 mins, only to get kicked off the tv because a program starts in 5 mins

Damian912 · January 2018

Its saying "requesting character load" but when i try to connect it takes me back to the home menu and says "unable to connect to game server. Please make sure you have a valid internet connection" and my wifi is right next to my xbox

ZOS_Bill · January 2018

@Damian912

If you are still getting the errors "Requesting Character Load" and "Unable to connect to game server. Please make sure you have a valid internet connection" you should go through the troubleshooting in the thread here. If you still have connection issues after doing so, you can contact customer support for more help.

Jayne_Doe · January 2018

Have been trying to log on for the last 15 minutes. Keep getting "Could not connect to Xbox Live. Please try again later or contact customer service." Yes, I've done all your troubleshooting. Am connected to Live and played just fine a couple hours ago.

Jayne_Doe · January 2018

Nevermind...just got in after multiple tries.