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Bot Farmers Are Ignored by ZoS

  • exiars10
    exiars10
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    Forgive my ignorance but how do you spot a bot?
    They are always grouped and go like train killing wolves, crabs and similar.

    For example, they are always in the same spot in Auridon.
    http://steamcommunity.com/sharedfiles/filedetails/?id=1232688209
    http://steamcommunity.com/sharedfiles/filedetails/?id=1245091710

    Edited by exiars10 on January 7, 2018 9:45AM
    Aldmeri Dominion (PC EU via Steam)

    The cowardly Wood Elves are best noted for their unwillingness to engage in a face-to-face attack; a Bosmer will strike at you from every side except the front. You won't cross swords with a Bosmer, but you might catch an arrow in the throat. Be wary in forests and jungles, and watch your back.
  • Universe
    Universe
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    The issue with the bots was discussed multiple times over the years.
    I have a mega thread about bots(8.1K views, 179 comments, video* and pictures* attached, ZOS didn't respond in that thread), sadly last comment was 5 months ago:
    https://forums.elderscrollsonline.com/en/discussion/357289/bots-apocalypse-please-stop-them#latest

    I don't think ZOS doesn't care about this issue but it certainly isn't one of their top priorities.
    Lately I have checked one of the more common places the bots gather, there were like 50+ bots in the area(PC EU server).

    Please do something to resolve this issue @ZOS_GinaBruno @ZOS_JessicaFolsom.
    The reporting feature in-game isn't enough to resolve this issue.
    There is a need for one or more of the following:
    1. Active Game masters patrolling the servers and banning the bots on-sight or per reports 24/7 or most of the week(The easiest solution to this issue. I will be happy to see Game Masters involved in keeping the peace).
    2. An automatic system to ban the bots if found positive for botting(system of this type will have to be very good in checking if a player is botting in order to avoid false positives, i.e mistakenly banning a real player for botting).
    3. Other - Many suggestions on how to deal with bots can be found in this thread and other threads. Please consider those suggestions.

    Thanks.
    Edited by Universe on January 7, 2018 12:42PM
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  • Alcast
    Alcast
    Class Representative
    Now that the game gets more and more popular, more bots will show up. I really hope ZOS will intervene at some point....(they already do intervene but just not efficient enough)

    ZOS is banning bots, they just show up faster again than they ban them lol. They ban 10 bots, 12 more show up the following day.
    Edited by Alcast on January 7, 2018 1:25PM
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  • Dracofyre
    Dracofyre
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    answer would be "devalue the drops", make it common trash drop that no one needs to buy stuffs from other players/bots.

    make Motif "bind on pick up/no sell/auction restrictions.

    all these would kill botting if no one needs anything since most items are easy to get or some BiP so they cant make money.
  • cool_frood88
    @Rittings @exiars10 thank you for explaining that to me. I will be on the look out and will report (although it doesn't sound like it's worth much).
    Recruitment Champion of Alith Legion.
    Ebonheart Pact PvX guild, EU server.
    Check out our website at alithlegion.com
  • Meld777
    Meld777
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    Just gonna repost one of my previous posts:
    Meld777 wrote: »
    Fact is, bots do not get banned. End of discussion.

    If you see a bot disappear, it is not because of your report, but because the account got linked to gold selling. And yes, gold sellers tend to lose their accounts quite often. No matter how many guild banks you have and how careful you are, some buyers report sellers after a purchase and it makes part of the gold trackable.

    You don't believe me? Get a bot yourself. Not very hard. Just google for a good botting software. Report yourself 10 times. Bot for another month. Then come back and tell me I was right. As long as you don't sell gold, no one will touch your bot.

    Yes, I know ZOS made an official statement that bots are getting banned. I just haven't heard of a single case where an account of any gold seller I know got banned for actual botting.

    Source: I'm a long-time member of elitepvpers and EpicNPC communities. No, I do not bot myself, but I know many people who do in multiple games incl. ESO and make a good living off it.
    Maelstrom Arena Champion | Undaunted | Fighters Guild Victor

    Level 50 Magicka NB | CP160+

    nAA | vCoH1 HM | nSO | nCoA2 | nDSA | nMA | vVoM

    PC EU
  • Elsonso
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    SisterGoat wrote: »
    Bots are a simple solution. Just add CAPTCHA to the game and require the player to pass it to get loot from anything.

    There are bot programs that know how to get around captcha now...

    It really depends on the CAPTCHA technology used, doesn't it?
    SisterGoat wrote: »
    Every game I've played that puts in new systems to combat bots, the botters find their way around them in a week. One game made the game so restrictive that it was extremely uncomfortable for normal players, yet bots still somehow found ways around them. It's almost not even worth it to put in the effort to stop them.

    It depends on what the motives are for getting rid of bots to determine what the "worth" is. If bots are driving away customers that actually pay, then it might be worth quite a bit to put in the effort to stop them. That is probably not the case here.

    At launch, ZOS went the extra mile and took care of them. It is why I came back to the game in 2014. Apparently, it was worth it back then.
    Forgive my ignorance but how do you spot a bot?

    As has been said, bot trains are easy to spot and you know them instantly when you see them. When you see 2 to 15+ characters following in a line killing minor mobs like mudcrabs, guars, wolves, and stuff like that, and they all run like they are on the same railroad track, it's bots. These are easy to track and report on PC with that bot add-on that is out there on ESOUI.

    We still get the single bot that just farms a single resource. This guy will just stand there doing nothing until a resource node pops up, grab it, and go back to doing nothing. It is almost impossible to get that node before they do, which is the first test. A human will not be able to beat you every time, no matter how dedicated they are. This character will stand there for hours. That is the second test. When they are there on two consecutive days, or more than 12 hours later, I consider it reportable.

    Trickier to spot are the single bots that are out there farming multiple crafting resources. There are almost always one or two of them in Bal Foyen on PC NA. If you want to learn how to see these in the game, and I see them quite frequently in non-DLC zones in the game, it is necessary to really to be paying attention to who you see and when and where you see them. Bots always return to the scene of the crime. Repeatedly.

    Most people think that bots are limited to "Chinese gold sellers", and while I am sure that something like that is in the game, some are probably run by normal players who just want to cheat. Some of those normal players visit the forums. I am sure that it is not unheard of for them to post in threads like these.
    Lord wrote: »
    There is a need for one or more of the following:
    1. Active Game masters patrolling the servers and banning the bots on-sight or per reports 24/7 or most of the week(The easiest solution to this issue. I will be happy to see Game Masters involved in keeping the peace).
    2. An automatic system to ban the bots if found positive for botting(system of this type will have to be very good in checking if a player is botting in order to avoid false positives, i.e mistakenly banning a real player for botting).
    3. Other - Many suggestions on how to deal with bots can be found in this thread and other threads. Please consider those suggestions.

    While I have often said that Item 1 is impractical due to the sheer size of the game, one person spending one hour per megaserver every day could put a serious dent in the bots at certain locations in the game. They are that easy to find, right now.

    Item 2 is basically an implementation of CAPTCHA. Note that if you do it the Google way, you don't have to challenge the player at all, which makes it very hard to "beat". I am not sure I trust ZOS enough to automatically ban accounts, but booting them from the game, flagging their account for review, and imposing a cooldown on how soon they can log back in, would be a start.

    XBox EU/NA:@ElsonsoJannus
    PC NA/EU: @Elsonso
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    X/Twitter: ElsonsoJannus
  • BlazingDynamo
    BlazingDynamo
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    This is 1Ts fault. Overland zones are a breeze and take not effort to kill things.
  • Elsonso
    Elsonso
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    This is 1Ts fault. Overland zones are a breeze and take not effort to kill things.

    Bots were here before then, and bots don't take on the big monsters, anyway. Guar and mudcrabs barely fight back.
    XBox EU/NA:@ElsonsoJannus
    PC NA/EU: @Elsonso
    PSN NA/EU: @ElsonsoJannus
    Total in-game hours: 11321
    X/Twitter: ElsonsoJannus
  • jssriot
    jssriot
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    This is 1Ts fault. Overland zones are a breeze and take not effort to kill things.

    Bots have been a problem since launch. I remember my first encounter with bots was Kuta-farming bots in Balmora, and that was long before 1T. There's always someone trying to find the cheatiest way to exploit this or that.

    On that note, I saw a bot train at the Percolating Mire Wayshrine yesterday on the NA-PC server but because of the terrain I couldn't get screenshots of @-names before they got out of range and I just don't have time to be chasing bots trains around.

    I'm dreading playing through Grahtwood today on my new-ish templar that need the skill points because i know I'm going to be seeing them there too. It's one of the reasons I stopped doing sidequests in Grahtwood. Now I just do the main quests, delves and skyshards and then get out. Pisses me off too because I used to like that zone.

    PC-NA since 2015. Tired and unimpressed.
  • Rittings
    Rittings
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    Bot farmers exist and gold selling works because players who want instant gratification exist. A few of them will openly admit to buying gold, some know it's against TOS and so keep quiet. But they exist... and these gold sellers are making a fortune.

    Think of it this way - remember those people banned for the *** rally imitation in Belkarth? (PS4 NA) Well, nearly all of them are back - some have purchased PSN accounts from other players who quit the game. ZoS know about them, but haven't acted on that either. Some of them are youtubers who make money from their ESO related content - so it's an investment for them that will make a return.

    I maintain some easy stuff could seriously help. If I were ZoS I'd definitely recruit some GMs they can trust. I'd also make the drops far less on smaller creatures with a much higher return of scraps on harder enemies. Watch those bots die if they try to take them on.

    They could also hire a type of GM that doesn't have kick power, but has the power to "force duel". Meaning the player could force a duel with the bots and kill them all :)
  • Zweible
    Zweible
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    You have to look at the whole situation in a business like manner. As long as revenue generated (from the bots) is greater than or equal to the revenue lost from people quitting the game because they feel the botting is affecting their gameplay, ZOS will feel under no pressure at all to alleviate the situation. It's a business, pure and simple. Why spend more of the profits or income to try to quell a problem that is not (at the present) affecting your bottom line?

    Zweible
  • Elsonso
    Elsonso
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    Zweible wrote: »
    You have to look at the whole situation in a business like manner. As long as revenue generated (from the bots) is greater than or equal to the revenue lost from people quitting the game because they feel the botting is affecting their gameplay, ZOS will feel under no pressure at all to alleviate the situation. It's a business, pure and simple. Why spend more of the profits or income to try to quell a problem that is not (at the present) affecting your bottom line?

    Zweible

    This is a true business statement, but there is more to it than that. The cost to fix has to be less than the revenue they will gain by fixing it. Cyrodiil lag has, in my opinion, completely gutted PVP in this game. I figure that has cost them tens of millions in revenue over the last couple of years. If that has not been enough to justify fixing it, I can't imagine lost revenue protesting a few hundred people cheating and botting in the game is going to even register with them. Cyrodiil is too expensive to fix. Bots and Cheating is probably too expensive to address more than they are.




    Edited by Elsonso on January 7, 2018 5:20PM
    XBox EU/NA:@ElsonsoJannus
    PC NA/EU: @Elsonso
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  • Rittings
    Rittings
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    I don't think I've ever seen a single post from a ZoS staffer on bot farming threads either... that's more than a little ominous and discouraging.
  • Cpt_Teemo
    Cpt_Teemo
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    Zweible wrote: »
    You have to look at the whole situation in a business like manner. As long as revenue generated (from the bots) is greater than or equal to the revenue lost from people quitting the game because they feel the botting is affecting their gameplay, ZOS will feel under no pressure at all to alleviate the situation. It's a business, pure and simple. Why spend more of the profits or income to try to quell a problem that is not (at the present) affecting your bottom line?

    Zweible

    Then why bother even having a ToS to sign ?
  • Cpt_Teemo
    Cpt_Teemo
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    Rittings wrote: »
    I don't think I've ever seen a single post from a ZoS staffer on bot farming threads either... that's more than a little ominous and discouraging.

    at the rate how they let cheaters get away every day this really should be called Elder Scrolls "Offline"
  • Elsonso
    Elsonso
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    Cpt_Teemo wrote: »
    Zweible wrote: »
    You have to look at the whole situation in a business like manner. As long as revenue generated (from the bots) is greater than or equal to the revenue lost from people quitting the game because they feel the botting is affecting their gameplay, ZOS will feel under no pressure at all to alleviate the situation. It's a business, pure and simple. Why spend more of the profits or income to try to quell a problem that is not (at the present) affecting your bottom line?

    Zweible

    Then why bother even having a ToS to sign ?

    They are not required to enforce the ToS, but if they decide to do it, in total or in part, they have your agreement to do so.

    Besides, it keeps the lawyers busy. Idle lawyers are the devil's workshop. I think that is how the saying goes. :smile:
    XBox EU/NA:@ElsonsoJannus
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  • Wildcopper
    Wildcopper
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    Rittings wrote: »
    If not, start giving power to dedicated players that you can trust.
    WORST. IDEA. EVER.

  • leepalmer95
    leepalmer95
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    Bots allow zos to say they have X active players every month.
    PS4 EU DC

    Current CP : 756+

    I have every character level 50, both a magicka and stamina version.


    RIP my effort to get 5x v16 characters...
  • Rittings
    Rittings
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    Wildcopper wrote: »
    Rittings wrote: »
    If not, start giving power to dedicated players that you can trust.
    WORST. IDEA. EVER.

    This is how Gamemasters work... it's how they work in most top MMOs.. sorry if that disappoints you.
  • CapnPhoton
    CapnPhoton
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    Rittings wrote: »
    On the PS4 NA Server, today I spotted bots in the following locations...

    Glenumbra, Camlorn (2 different instance, one of them all the psn's began with "Lancer" with letters and numbers after them. The ring leader was a CP594 with about 20 bots all similarly named.

    Bangkorai killing bears as you take the passage from north to south Bangkorai

    Auridon killing bears and wolves (roughly centre of map)

    Betnikh killing wolves

    Rivenspire killing wolves in the derelict castle to the east of Shornhelm (by the Public Dungeon)

    I would estimate approximately 100 bots spotted and reported in a short period of time. We need GMs badly - and they need to investigate further. It might be useful to make DLC animals drop double the rate of leather compared to the normal zones. That would force the bots to either spend some of their cash constantly (which I doubt they'd do) or enable genuine players the ability to drive their prices down even further, thus making it worthless for the bots to bother...

    I noticed this on Xbox one NA. It was difficult to do the New Life quest there.
    Xbox One NA Aldmeri Dominion
  • jaye63
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    So then why within 2 minutes of reporting one was the account no longer there?
  • Elsonso
    Elsonso
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    jaye63 wrote: »
    So then why within 2 minutes of reporting one was the account no longer there?

    Six months ago, someone else reported them? :trollface:
    XBox EU/NA:@ElsonsoJannus
    PC NA/EU: @Elsonso
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  • Vaoh
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    I’d be willing to act as a sort of “gamemaster” and ban bots if needed. I’ve played since launch and Iove the game. Pretty solid idea imo.

    ZOS feel free to get me involved if you plan to do something like that! :)
  • Inhuman003
    Inhuman003
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    The Bot situation is just going to be a repeated cycle over again because these people do not care about getting banned at all or selling fake accounts that will get banned. The true crime is whose identities were stolen to create these fake accounts?
  • jaye63
    jaye63
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    jaye63 wrote: »
    So then why within 2 minutes of reporting one was the account no longer there?

    Six months ago, someone else reported them? :trollface:

    LOL could be.
  • Wildcopper
    Wildcopper
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    Rittings wrote: »
    Wildcopper wrote: »
    Rittings wrote: »
    If not, start giving power to dedicated players that you can trust.
    WORST. IDEA. EVER.

    This is how Gamemasters work... it's how they work in most top MMOs.. sorry if that disappoints you.
    Wrong. In all top MMOs, GMs are paid professionals, not some random players.
    Giving that kind of power to random players is the worst idea ever.

  • krachall
    krachall
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    As said in this thread above, ZOS needs to leverage their greatest asset to fight bots: the players.

    You have tens of thousands of people who will happily do 90% of the work for you to identify bots. Use it!

    Give some accounts a higher form of reporting that will flag a character as a potential bot and have that flags sent to someone dedicated to shutting down the account.

    Once the account is shut down, escalate it to true customer service to investigate and take the appropriate actions.

    If an account abuses the reporting flag, remove their ability to flag.

    And it’s not like we’re talking about hundreds of bots, it’s just a few dozen. It’s not that much of a drain on the staff but it’s a HUGE step towards retaining players.
  • Rittings
    Rittings
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    krachall wrote: »
    As said in this thread above, ZOS needs to leverage their greatest asset to fight bots: the players.

    You have tens of thousands of people who will happily do 90% of the work for you to identify bots. Use it!

    Give some accounts a higher form of reporting that will flag a character as a potential bot and have that flags sent to someone dedicated to shutting down the account.

    Once the account is shut down, escalate it to true customer service to investigate and take the appropriate actions.

    If an account abuses the reporting flag, remove their ability to flag.

    And it’s not like we’re talking about hundreds of bots, it’s just a few dozen. It’s not that much of a drain on the staff but it’s a HUGE step towards retaining players.

    Sadly, we ARE now talking a few hundred bots. All over of Tamriel in mutliple instances too...
    Wildcopper wrote: »
    Rittings wrote: »
    Wildcopper wrote: »
    Rittings wrote: »
    If not, start giving power to dedicated players that you can trust.
    WORST. IDEA. EVER.

    This is how Gamemasters work... it's how they work in most top MMOs.. sorry if that disappoints you.
    Wrong. In all top MMOs, GMs are paid professionals, not some random players.
    Giving that kind of power to random players is the worst idea ever.

    I know a few GMs for Blizzard - they applied via the website as PLAYERS - they get paid next to nothing. You might want to check your source of facts.
  • BlazingDynamo
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    I farm Craglorn for mats alot, like since Imperial City dropped and there's not what I would call "bots" but more like gold farmers, low level boogus accounts that farm nodes all day and clearly have a higher up player who buys the mats cheap and then these farmers sell the gold off a shady website.

    I can honestly say I report these people all the time and surprisingly they disappear but with one gone two take their place. Zos seems to be doing something just not everything..

    I've easily reported dozens and dozens of gold farmers it's so easy to identify these kinds of players. But I get tired of it some time, Zos really needs at least one gamemaster per server who can easily deal with this much better than we can.
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