I've seen 3 people get social banned for no explained reason while using mailer tools. Is this a known or new bug? Are the mailers being reported and zos just auto-believing the report while not performing an investigation before issuing punishment? I need to know what's going on with this one way or the other. The stock response of "addons" won't wash since the game wasn't made sufficiently to not require them. So any answers of that type will be ignored.