Maintenance for the week of April 20:
• NA megaservers for patch maintenance – April 20, 3:00AM EDT (7:00 UTC) - 12:00PM EDT (16:00 UTC)
• EU megaservers for patch maintenance – April 20, 7:00 UTC (3:00AM EDT) - 17:00 UTC (12:00PM EDT)
Renewed ESO Plus, got crowns, but no buff or anything else.
Today I realized my ESO Plus had expired, so I renewed for 3 more months through Crown Store. I got my crowns, but not the buff nor craft bag. Paying for something and then not getting it makes me unhappy. Please advise.
You'll have to contact support. I expect both PSN and ESO support. You might have to suffer a round of ritual finger pointing to find the one that will actually fix the problem.