We are currently investigating issues some players are having on the megaservers. We will update as new information becomes available.
We are currently investigating issues some players are having with the ESO Store and Account System. We will update as new information becomes available.
In response to the ongoing issue, the North American and European megaservers are currently unavailable while we perform maintenance.
https://forums.elderscrollsonline.com/en/discussion/comment/8235739/
In response to the ongoing issue, the ESO Store and Account System have been taken offline for maintenance.

Renewed ESO Plus, got crowns, but no buff or anything else.

NewFordOrder
NewFordOrder
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Today I realized my ESO Plus had expired, so I renewed for 3 more months through Crown Store. I got my crowns, but not the buff nor craft bag. Paying for something and then not getting it makes me unhappy. Please advise.
  • MissBizz
    MissBizz
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    Have you tried the whole restarting the entire console thing? I believe I've heard that makes it click in for some people
    Lone Wolf HelpFor the solo players who know, sometimes you just need a hand.PC | NA | AD-DC-EP | Discord
  • NewFordOrder
    NewFordOrder
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    Yep, no luck.
  • Elsonso
    Elsonso
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    You'll have to contact support. I expect both PSN and ESO support. You might have to suffer a round of ritual finger pointing to find the one that will actually fix the problem.
  • NewFordOrder
    NewFordOrder
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    Wth
  • NewFordOrder
    NewFordOrder
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    Submitted a ticket with ZOS and issue was resolved. Thx.
  • Elsonso
    Elsonso
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    Submitted a ticket with ZOS and issue was resolved. Thx.

    Cool. Thanks for the update. I was afraid ZOS would tell you to go to Sony, only to have Sony tell you to go to ZOS.
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