So, I waited 24 hours since I got no response from "Customer Service" and I attempted once more to access my game from my new IP. Once again the email I was sent had no access code in it. What kind of customer response is this since I want to play but can't even get a response to my problem and have no way to contact customer service. I realize it is a weekend but this is really irritating me. This game used to be very responsive to its players.