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https://forums.elderscrollsonline.com/en/discussion/comment/8098811/#Comment_8098811

2nd attempt and still no access code attached to my email

Rambler
Rambler
So, I waited 24 hours since I got no response from "Customer Service" and I attempted once more to access my game from my new IP. Once again the email I was sent had no access code in it. What kind of customer response is this since I want to play but can't even get a response to my problem and have no way to contact customer service. I realize it is a weekend but this is really irritating me. This game used to be very responsive to its players. 17b0y51od9fg.jpg
  • Rambler
    Rambler
    P.S. Your customer support sucks. If I have a non-standard problem, I have no way to contact customer support. All your pull down menus just say, try this, or try this, but there is no pull down for MY ISSUE! I get the email, but it HAS NO CODE IN THE BODY OF THE EMAIL TEXT!!!!! I have gotten the emails with the codes to re-access my account and this forum, but not the game. ESO SUPPORT IS BS.
    Edited by Rambler on December 11, 2017 2:49PM
  • Runs
    Runs
    ✭✭✭✭✭
    ✭✭✭
    I would try to see if you can get the message to show by turning on Display as plain text.

    9dkbbTA.png

    Perhaps that will at least get you the code needed. There is no harm in trying, if you haven't already.
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  • Rambler
    Rambler
    https://forums.elderscrollsonline.com/en/profile/Runs Thank you for your response. I ended up having to change my email address. All else failed, but I am now in game!
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