Hello community.
We've finally got to point where ZoS is completely ignoring multiple reports regarding latency problems since CWC update. Zos is answering 80% of posts in technical support category, the only ones unanswered are the ones about bad latency of EU server. Every single ticket is rejected with answer by ZoS: "It's your problem. Do not bother us."
We must put our heads together and try to solve the issue by ourselves.
My findings are:
1. Everyone reporting lag spikes/disconnects have his route trough opentransit.net
2. Everybody (including me) with this problem is claiming that problems started just after CWC update. We had no problems before.
3. A friend of mine has no latency problems at all, so I asked him to do a traceroute. His route goes trough aorta.net
Feel free to comment, add any findings you have or any possible solution we can try.
I don't know much about routing but afaik there is no way to change the route to a certain server. Hope I am wrong.